Administrative Assistant - Burlington, Canada - Insight Pest Solutions

Insight Pest Solutions
Insight Pest Solutions
Verified Company
Burlington, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Position Snapshot:
Administrative Assistant

Job Type:
Permanent Full-Time, In-person


Job Location:
Burlington, Ontario


Work Schedule:8:00am-4:00pm EST, averaging 40 hours/week,
Monday-Friday


Compensation:
$16.75 CAD/hour


The Big Picture:
Customizing Organizational Efficiency and Operations


On a daily basis, you will be the first point of contact for our clients and staff at Insight Pest Solutions.

Your energetic attitude, organizational, and strong problem solving skills will ensure that all solutions are met with efficiency and personalization.

By assisting with day-to day operations across multiple job groups, you will showcase your adaptability and promote your knowledge of company policies and procedures.


Position Summary - Responsibilities:


  • Oversee and manage the Technician Hotline; fielding technician requests/questions and directing them appropriately
  • Monitor, track, and accept all deliveries
  • Provide access for technicians to collect product
  • Assisting with daytoday operations to ensure the office is running smoothly, such as depositing reports for all branch offices and handling bank deposits
  • Checking and organizing mail, twice a week
  • Scanning and sending documents to appropriate channels; filing paperwork for recordkeeping purposes
  • Responding to Google reviews to ensure customer satisfaction and positive feedback; directing all 3star reviews to the appropriate branch and customer service manager and tracking all 5star reviews
  • Maintaining a clean and organized office environment
  • Completing customer checklists; verifying and uploading/updating client information
  • Monitor and track shipment paperwork received for any inventory
  • Booking technician exams, keeping track of exam dates, and updating start dates based on exam results
  • Monitoring and verifying technician hours and kilometres for Azuga
  • Releasing technician batches and invoicing customers for services completed

Qualifications/General Requirements:


  • Experience working in an office setting or an administrative background is considered an asset but not required, as training will be provided.
  • Self motivated individuals who are able to work with little supervision
  • Possesses excellent verbal and written communication skills
  • Empathetic and professional towards customers
  • Strong organizational skills and the ability to multitask
  • Possesses an eagerness to learn and work in a team setting
  • Bilingual oral and written communication is an asset but not required
  • First-Aid training and certification is an asset
  • Access to a personal laptop and/or computer
  • Access to a personal vehicle

Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will directly work with you in an effort to ensure that you are able to fully participate in the process.

Job Types:
Full-time, Permanent


Salary:
$16.75 per hour


Expected hours:
No less than 40 per week


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:


  • Secondary School (required)

Experience:


  • Front desk: 1 year (required)
  • Administrative experience: 1 year (required)

Work Location:
In person
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