Consultant, Windows Administrator - Montréal, Canada - Genpact
Description
_Genpact (
NYSE:
G) is a global professional services and solutions firm delivering outcomes that shape the future.
Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
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_ The purpose of this job is to support and work on remediation of vulnerabilities and support Windows Systems, Virtualization, Implementing and troubleshooting of critical IT systems._
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_ This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Report (IR) and/or proactive needs for business._
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_ Responsibilities_:
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_Vulnerability remediation._
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_Expert in Configuring and administering windows server 2008/2012/2016._
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_Good understanding of Exchange 2016 and Outlook related issues._
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_Maintain servers both physical and VM environment with maximum uptime._
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_Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment._
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_Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration._
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_Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure._
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_Responsible for third-level support for all server related issues. Implemented security policy and virus protection._
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_Participate in complete system builds, upgrades, migrations and patch management._
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_Preparation and maintenance of documentation of technologies, standards and procedures._
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_Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks._
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_Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machines._
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_Hardening and Monitoring of VM's ESX server's CPU, Memory, Disk, Network Utilization for Security Compliance._
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_Server hardware troubleshooting by using through ILO and HP SIM._
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_Hardware firmware upgrade for physical servers like HP, Dell and IBM._
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_Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems._
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_Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring._
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_Install racked and stacked HP ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with HP ILO, Dell Tools._
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_Create new VMware virtual machines to meet the specifications provided by the Client._
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_Involve in On Call rotation for supporting production strictly maintaining SLA's._
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_Perform necessary analysis to provide all required evidences to support the project requirements._
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_Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA._
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_Provide escalation support for Windows team. _
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_Manage and complete assigned projects_
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_Must be willing to handle varying shifts._
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_ Qualifications we seek in you_:
_ __Minimum Qualifications_
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_Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream._
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_ Or_
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_A degree in Computer Science, IT, Systems Engineering or a related qualification._
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- **_ Preferred Qualifications/ Skills_
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_Strong Analytical and problem solving skills_
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_Ability to effectively interact with upper management for presentation of new functionality and solving problems_
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_Strong written and verbal communication skills._
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_Ability to work under pressure in a fast-paced environment._
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_Willingness to work on-call in the emergency or priority issues._
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_Ability to take independent initiative when needed_
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_Capital Markets Domain knowledge is preferred._
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_Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management._
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_Knowledge about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred._
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_Basic understanding of IT infrastructure and troubleshooting._
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