Junior Coordinator, Member Relations - Whistler, Canada - Tourism Whistler

Tourism Whistler

Verified Company

Whistler, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Junior Coordinator, Member Relations

Department:
Communications & Membership

Position Status:
Full Time (32 hours per week), Summer Contract (June 3, August 30, 2024)

About Tourism Whistler

We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.

Canada Summer Jobs Program

The Canada Summer Jobs Program (CSJP) is a program under the Youth Employment and Skills Strategy, which aims to provide flexible and holistic services to help all young Canadians develop the skills and gain paid work experience to successfully transition into the labour market.

As a requirement of the CSJP:

This position is open to youth up to 30 years of age

What We Offer

We like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun, supportive organization that truly values work-life balance.

We're looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion, energy, achievement, and respect.

A few ways that we walk the talk:
Culture & Connection

A casual office setting (aka: no formal dress code)
Dogs in the office
Bimonthly all staff events and departmental team building (the fun kind, we swear)
Fun, supportive, and collaborative team environment

Health & Wellness

An annual Health & Wellness calendar with wellness offerings to prioritize mental health and wellbeing
Access to a wellness app (hello, Headspace)

Flexibility

Condensed work week shifts are 4 x 8 hour days. That means 3 days off every week to enjoy the beauty of Whistler

Position Summary

The Junior Coordinator, Member Relations will support the Specialist, Member Relations with a series of database management projects.

This important work involves engaging with the Whistler business community, digitally and in-person, to help ensure effective strategies are in place for future membership outreach initiatives.

Key Responsibilities

Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect
Assist in the maintenance of Tourism Whistler's member database, including member contact and business information
Provide administrative support such as reporting and monitoring the Member Communications inbox as required
Support the Specialist, Member Relations, with five key projects including:
Performing a resort-wide commercial tenant registration audit
Updating employee contact information at member businesses in D365 (Tourism Whistler's CRM database)
Implementing a new tagging strategy for member contacts in D365 for more effective advanced finds and listpulling
Developing a comprehensive database of hotel concierge and front desk contacts

Knowledge, Skills & Abilities

Excellent verbal and written communication skills
Strong customer service focus, interpersonal and organizational abilities
Selfmotivated and detail oriented, with an ability to work both independently and collaboratively
Technical aptitude with proven computer skills including MS Word and Excel
HTML skills and previous database management experience an asset
Existing knowledge of Whistler preferred