Business Analyst with Vendor Mgt Support - Mississauga, Canada - US Tech Solutions, Inc.

Description

Background:
We need to consolidate and stabilize the relationship with our vendor Emerson Automation Solutions. The are 3 main areas of improvement are

• Global alignment (on client side as well as on Emerson side) to ensure successful delivery of business-critical upgrades and features (short-, mid- and long-term)
• client/client-internal alignment to streamline Rs&Rs, communication and collaboration with Emerson
• Collaboration with Procurement to adapt and (re)negotiate parts of the MSA and consolidate contracts across client (focus: global Emerson rates + pricing models; KPIs; central and globally transparent handling of Emerson business)
• The initial focus is the Emerson product MES Syncade, the expectation is that this (in alignment with Business) will also be extended to other relevant Emerson products.

Tasks & Responsibilities:

• Supports of the official main client representative for Emerson
• Gathers, analyzes and visualizes data to prepare material, presentations and meetings on the executive client-Emerson level
• Supports the 3 main areas of improvement, take over tasks or entire work streams including the alignment and discussion of Rs&Rs with the Business stakeholders from diverse functions in Pharma TechOps and IT
• Gathers business understanding of the pain points and the needs in the relationship we have with Emerson
• Analyzes existing contracts, prepares negotiations with the vendor, drafts relevant KPIs
• Gathers and aligns must-do features, required timelines and any restrictions from the different Manufacturing sites in order to consolidate and optimize the impact of business-critical updates across client

Must Haves:

• 5-7 years of experience as a Business Analyst, DSM or Project Coordinator
• Bachelor's degree in engineering or equivalent
• Experience working in a global, virtual matrix organization
• Fluent in English (written and spoken)
• Analytical thinking, structured approach to identify potential benefits and structure them into business cases
• Excellent communication skills
• Experience in managing a vendor
• Background in Manufacturing IT and or OT
• Experience with MES, DCS or other TechOps production systems. Specifically EMERSON Syncade Core

Nice To Have

IIBP or PMP certification

Note:

• Maximum number of resume submission for each is two (2).
• Candidate must be able to work across CET to Client Time zone
• Candidate must have very sound Emerson MES Syncade experience
• Candidate must have sound vendor management experience
• Candidate must be a strong negotiator