Bilingual Collections Specialist - Etobicoke, Canada - Goodyear

Goodyear

Verified Company

Etobicoke, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Goodyear. More Driven.

Location:
Etobicoke / Toronto, CAN

Sponsorship:

NO

Relocation:

NO

LOCATION:
Etobicoke / Toronto (Hybrid 3 days onsite)

Position Description:

This
_Entry Leve_l Bi-Lingual AR / Collections Specialist
, located in Goodyear's Etobicoke support center, is focused on negotiating / collecting for our accounts with the smallest exposure and least risk.

The goal of this role is to resolve past due accounts making overall risk assessment decisions. A small portion of the role will be to assist with the assessment of their credit worthiness, establishing credit limits including heavy use of Excel._ Bi-lingual French / English is required._**
Principal Responsibilities:

Proactively manage collections and ensure timely resolution of outstanding accounts in the assigned portfolio as well as reconciliation of accounts identifying discrepancies.
Manage communication with internal customers using Bilingual skills to assure all parties are aware of risk accounts and work together towards the collection and resolution of past due accounts.
Develop/Administer plans to collect on past due accounts
Communicating these plans via phone/electronic communication.
Occasional Assisting in determining the credit worthiness of new/existing customers.

Required Experience and Education:

High School diploma.
2 or more years of professional experience preferably in accounts receivable or customer service.
Experience working with Excel
Bi-Lingual French / English

Desired Knowledge, Skills & Abilities

Experience interpreting a company's financial viability from a risk assessment perspective.
Experience or working knowledge in obtaining security documentation and guarantees
Advanced skills in using Microsoft specifically Excel
Ability to negotiate in a customeroriented environment.
Strong written and verbal communication skills

LI-HR2

Goodyear is one of the world's largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world.

Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.