Application and Solution Support Supervisor - Calgary, Canada - Calgary Exhibition & Stampede

Description

About the Calgary Stampede

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community.

Exemplifying the theme, We're Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity, and commitment to the community.

The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community.

We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.


Position Summary

Responsibilities
Responsibilities of this role include, but are not limited to:

• Execute strategic vision for team and implement systems, procedures, and governance.
• Provide technical guidance for professional development.
• Proactively identify and address potential issues to minimize downtime and enhance user experience.
• Collaborate with crossfunctional teams for business integrations.
• Develop and implement quality assurance processes for issue resolution before deployment.
• Manage testing activities, including unit testing, integration testing, and user acceptance testing.
• Collaborate with Business Services leadership to align strategies with organizational goals.

Qualifications

• University Degree preferred but experience will also be considered.
• 4+ years leading teams.
• Excellent project management and organizational skills.
• Cooperative, collaborative management style.
• Strong experience in software evaluation and selection, including needs assessment to ensure selected products have the necessary capabilities.
• Familiarity with the Microsoft 365 ecosystem and licensing.
• Excellent communication and interpersonal skills.
• Ability to collaborate with diverse teams and stakeholders.
• Strong Logical Skills; proactive problemsolving mindset.
• Familiarity with Agile and DevOps practices.

Benefits

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

To Apply
To apply, please submit your resume.

**All applicants are thanked in advance and advised that only those selected for interviews will be contacted.