General Manager - Vancouver, Canada - Freehouse Collective

Sophia Lee

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Sophia Lee

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Description

Key responsibilities:


  • Manage operations with integrity and deliver a high quality customer service experience to the guest
  • Ensure labour, COGS and controllable budgets are effectively managed
  • Manage all systems relating to the operations of the establishment including scheduling, payroll, POS systems, accounts payable, R&M, marketing
  • Ensure high performing results relating to brand audits and service audits
  • Continuously improve the skills, knowledge and morale of front of house staff
  • Hold the Kitchen Manager accountable to a high level of skill, knowledge and morale relating to back of house staff
  • Ensure all employees are trained, motivated and empowered
  • Ensure consistent communication with employees including formal 1/1's scheduled weekly with documented performance reviews
  • Handson management style, lead by example through motivation and followup while being functional in all areas of the business
  • Develop and execute new ideas and initiatives to build revenue
  • Focus on the various aspects of product in the form of food and beverage programs, fashion/style guide, music, sports, overall room integrity
  • Lead regular the culture of selling/upselling
  • Attend industry events and have a strong presence in the neighbourhood
  • Maintain strong image and brand awareness
Full time salaried role dependent on experience plus staff meals, cell phone allowance and extended medical/dental benefits. Minimum 2 years restaurant/pub management or relevant experience required. Must have high proficiency in multi-tasking, organization and communication skills.


Being part of the Freehouse Collective team comes with perks:35% off at Bomber Brewing
35% off on Food at Freehouse Collective
20% off at Barber & Co
40% off on facials at Plain Jane Skinbar
25% off at Dutch Love

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