Invoicing & Collections Representative - Whitby, Canada - Custom Fire & Sprinkler Services Ltd.
Description
At Custom Fire & Sprinkler Services Ltd., we pride ourselves on delivering exceptional fire protection solutions to our clients.As an experienced and detail-oriented
Invoicing & Collections Representative, you will be responsible for multiple tasks throughout the office, such as:
- Prepare and distribute invoices to customers
- Process payments, credit memos and invoice adjustments
- Initiate communication with customers to resolve pastdue collection balances, including timely follow ups if a reply is not received
- Monitor and maintain uptodate records for client accounts and review accounts in arrears to ensure appropriate actions are taken
- Create reports on collection activity and accounts receivable statuses as required
- Handling inbound/outbound calls
- Filing and organization of paperwork
- Assisting senior and office staff with day to day operations
- Other duties as assigned
What we're looking for:
- Previous experience in Invoicing & Collections
- Proficient in all Microsoft programs (Word, Excel, Outlook, etc.)
- Excellent oral, written, and communication skills
- Ability to take ownership and resolve conflict
- Strong phone manner with the ability to multitask
- Comfortable working in a highvolume, fastpaced environment
- Detail oriented with high standards to accuracy
Salary:
From $23.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
Experience:
- collections: 2 years (required)
Work Location:
In person
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