Visitor Representative - Toronto, Canada - Legislative Assembly

Legislative Assembly

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Keeping Ontario's Legislative Assembly running smoothly takes many talented people, doing many different jobs—from camera operators and committee clerks, to purchasing officers and researchers.

The Office of the Assembly is dedicated to serving Ontario's Parliament.

Together, we provide non-partisan administrative and procedural services to all MPPs, as well as operational support for the daily activities of the Legislative Assembly of Ontario.

Our success is determined by the strength and diversity of our staff and by supporting our core values:
integrity, inclusiveness, collaboration and excellence.

Visitor Representative
(2 vacancies - 1 full-time permanent & 1 temporary contract)

As part of our Parliamentary Protocol & Public Relations Branch, in Toronto, ON, a Visitor Representatives provides day-to-day visitor services support on behalf of the Legislative Assembly to all visiting stakeholders.

For the Visitor Representative position, we are currently hiring one permanent full-time position and one contract full-time position (ending March 2024).

What can I expect to do in this role?: You'll act with integrity to:

Demonstrate a high degree of professionalism in a non-partisan support role
Exercise tact, diplomacy and good judgement in a fastpaced, politically sensitive environment when dealing with both internal and external stakeholders

You'll support our collaboration as you:

Greet visitors on arrival, provide general information about entry procedures and manage any questions or concerns guests may have
Provide guests with sound knowledge of all visitor programs and activities taking place in the Legislative Building
Conduct public tours in English and French for various groups and visitors
Staff the coat check area, as required, and support the daily operation of the Legislative Assembly Gift Shop, as needed
Collaborate with internal stakeholders, ensuring good twoway communication at all times

How do I qualify?:

You demonstrate excellence through your:

Fluency in oral and written English; proficiency in French and other languages will be beneficial when communicating with our diverse clientele
Significant work experience in customer service
Exceptional verbal communication and interpersonal skills
Related public speaking experience giving public tours
Knowledge of the Ontario Legislature and an understanding of the Ontario government structure and general programs and services provided

If you join our team, you can expect:

To work with a team of dedicated professionals
A competitive benefits package and Employee Assistance Program
Continued training and development
A dynamic working environment
To have access to an employee and family assistance program
Long Service Recognition Awards

Salary Range:
$45, $61,095.00 per annum

File No:
LA Permanent full-time) / LA Contract full-time)

Closing Date:
November 9, 2023

If you share our values and are interested in this position, please visit us at

While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.

Additional Information:

Address:

1 Bilingual English/French Permanent Full Time, Toronto, Toronto Region
1 Bilingual English/French Temporary, duration up to 5 months, Toronto, Toronto Region

Compensation Group: