Systems Support Professional - Toronto
3 weeks ago

Job summary
The Systems Support Professional represents the front end of Jolera and is key to delivering best-in-class resolutions for our customers and their employees/members.
Responsibilities
- Provide remote service assistance through the use of various web-based remote support tools when necessary.
- Receive and respond to service requests for assistance via telephone and email in accordance with each client's Service Level Agreement (SLA).
Job description
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