Help Desk Analyst/remote - Toronto, Canada - Noréa Foyers-Au coin du Feu

Noréa Foyers-Au coin du Feu

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who you are

A vibrant and fun personality is a must
You will have the ability to effectively translate technical information and procedures to end users and assume responsibilities and remain productive within a timesensitive and fast paced environment.
Demonstrated commitment to deliver outstanding customer service outcomes and continuous service improvements.
Excellent interpersonal and communication skills with the ability to establish and maintain effective customer relationships within a service delivery environment.
Problem solving & analytical skills with excellent attention to detail. Preferably with an I.T. related qualification.
Excellent Windows based computer skills and experience using a modern Service Management tool such as ServiceNow.

We are customer obsessed, you should love customer service as much as we do. Going the extra mile is sometimes necessary for outstanding delivery of service.

What's in it for you?

Free LinkedIn Learning Access
Flexible\Blended work arrangements to work.
Attractive Salary
Birthday Leave
Volunteer Leave to support a charity or cause of your choice
Employee discounts with multiple brands including BMW, Qantas, Apple, Samsung etc.
Discounted health care