Ecommerce Operations Manager - Vancouver
1 month ago
Job summary
Ecommerce operations manager leads execution of ecommerce experiences across North America's digital ecosystem. They enable guest programs offers content product merchandising for seamless guest journey.
Responsibilities
- Manage configure validate offers lead end-to-end setup of complex offer logic configuring discount rules based on product order guest level criteria conduct thorough offer testing ensure accuracy compliance right first-time execution troubleshoot resolve offer logic calculation eligibility issues across systems elevate guest journey drive cross-functional alignment continuously improve end-to-end guest journey for offers by identifying experience gaps validating enhancements advocating clarity accuracy touchpoints partner closely with Guest Programs establish priorities understand journey impacts shape offer strategy collaborate with Product Management influence roadmap opportunities guide system enhancements elevate guest experience work marketing merchandising analytics product technical partners ensure aligned scalable execution document optimize maintain operational excellence maintain clear audit-ready documentation for offer setup processes logic structures exceptions monitor perform identify refine logic strengthen results improve tools workflows ensure data system accuracy inform eligibility Bachelor degree equivalent experience required proficiency eCommerce platforms rule-based configuration strong analytical skills diagnosing issue communicator collaborator business technical teams excellent time management lead multiple offers fast-paced environment.
Job description
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