Customer Service Representative - Cambridge, Canada - WGI Group
Description
WESTMAN STEEL is one of Canada's largest manufacturers of premium steel roofing and siding products. Westman Steel Industries is a proud member of WGI Westman Group Inc, a dynamic entrepreneurial group of companies who values safety, health, community, relationships, growth and fiscal responsibility.
Continued progress creates the following career opportunity in
Cambridge, ON.
CUSTOMER SERVICE REPRESENTATIVE
Reporting to the General Manager, the successful team member will build strong, effective customer relationships with new, existing and potential customers by providing product solutions, initiating customer contact, responding to customer needs and requirements.
As the successful team member, you will be the direct link to our customers and will provide them with friendly and timely service, accurate sales quotes and perform order entry and various other related inside sales responsibilities.
In addition, the successful team member will assist with logistics in planning and arranging of FTL and LTL shipments; as well as preparing bills of lading and packing slips.
This role requires:
- One to two years related sales and customer service experience; preferably in the steel building/construction industry
- Manufacturing environment and/or logistics experience is an asset.
- Proficiency with Microsoft Office programs is a requirement.
- Attention to detail, accuracy, strong analytical and mathematical skills, time and priority management are necessary for success.
- Ability to multitask and have strong organizational skills
- Ability to work in fastpaced, deadline driven environment; adapt to change and work under pressure.
- Excellent verbal and written communication skills, solid problemsolving skills and a willingness to learn.
- Excellent team and interpersonal skills.
- Bilingual in English/French would be an asset.
We thank all applicants for their interest.
Westman Steel Industries, is an Equal Opportunity Employer
Only those being considered for interviews will be contacted
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