Downtown Ambassadors - Winnipeg, Canada - Downtown Winnipeg BIZ

Downtown Winnipeg BIZ

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Part-Time hours per week) _

The Downtown Winnipeg BIZ promotes, cares, and advocates for a vibrant and inclusive downtown where
business thrives and people are drawn to work, live, shop and explore. We host events throughout the year
and work to enhance the beauty of our downtown, improve cleanliness and safety, and help make it easier to
get around. Our downtown is on Treaty No. 1 territory and the National Homeland of the Red River Métis.

As a Downtown Ambassador, you'll play a vital role in providing exceptional on-the-street customer service and
support to downtown businesses and the public by answering questions, promoting Downtown Winnipeg BIZ
programs and the businesses we serve.

We are guided by our values:
Respect, Collaboration, Innovation and
Excellence, and Inclusion. If you have a passion for downtown Winnipeg, enjoy connecting with people, and
thrive on going the extra mile to deliver outstanding customer service we would love to hear from you

Responsibilities:

Act as an onstreet concierge for the downtown community answering questions regarding

businesses, directions, parking, events and Downtown Winnipeg BIZ programs and services

Provide courtesy walks, escorting individuals to their destination within downtown
Manage the Downtown Winnipeg BIZ kiosk at different locations, connecting with the public and

- promoting events, programs and downtown businesses

Assist with Downtown Winnipeg BIZ and thirdparty events and programs, including setup/takedown

- duties and engaging with attendees to enhance their experience

Establish and strengthen positive and proactive relationships with BIZ members, including inperson

- visits to businesses, soliciting feedback from members, and identifying solutions to address concerns

Assist with new member onboarding and orienting members to the services offered by the BIZ
Conduct data collection and database management tasks, including updating business information

- and identifying new businesses

Assist in the distribution and collection of BIZ surveys and promotional material
Address minor cleanliness issues and perform graffiti removal as needed
Report safety, cleanliness or infrastructure concerns to appropriate BIZ department or external

partners

Qualifications:

Customer service experience and ability to connect with downtown community members, visitors,

residents and BIZ members

Excellent interpersonal, problem solving and verbal communication skills
Knowledge of Downtown Winnipeg is considered an asset
Available to work 1421 hours/week during various shifts including days, evenings and weekends
Able to remain in a stationary position over a prolonged period while managing the kiosk or

assisting at events

Capable of moving throughout downtown on assigned routes regardless of weather conditions

WORK ENVIRONMENT & CULTURE:

The Downtown Winnipeg BIZ embodies a culture of collaboration and customer service. We have a diverse
team who committed to revitalizing and enhancing spaces in our downtown. Working in the heart of
downtown, we take time to enjoy the amenities and community around us; through participation in our own
programs, staff celebrations, and the endless number of events located downtown. We offer a 35-hour work
week, subsidized transit passes, "Furry Fridays" (bring your pet to work days) and early access to
information about fun things happening in the heart of the city Our organization's success is powered by
our passionate team. Downtown is moving forward - be a part of the team at the centre of the action

The Downtown Winnipeg BIZ is committed to equity, diversity and accessibility in the workplace. We strive _

- to have a team that reflects our downtown, where diverse abilities, backgrounds, cultures, identities, _
- languages and perspectives are valued and drive a high standard of service and innovation

We encourage _
To Apply:
office at 426 Portage Ave.

Tell us a bit about yourself and your favourite thing about downtown Winnipeg
Applicants should identify if they require accommodation during the competition process on a confidential _

- basis. This posting is available in alternate formats upon request. _

been selected.