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    Senior UX Designer - TORONTO, Canada - Royal Bank of Canada

    Royal Bank of Canada background
    Full time
    Description

    Job Summary

    Job Description

    What is the opportunity?

    Our goal is to become our industry's leader in exceptional digital experiences. We're putting strategy, research, design principles, and technical innovation at the centre of everything we do, and we need exceptional designers, like you, to bring our process to life.

    Senior UX designers shape the experiences we create through each of our digital products. As a member of our team, you'll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision.

    We're looking for someone who is passionate about the experience of our users in Wealth Management Canada; a person who is driven to understand our Advisors, Associates, and our clients. If you have experience in shipping great products from concept through to delivery - while managing stakeholder expectations, we'd love to hear from you.

    What you would work on

    Contribute to our suite of products:

    • This is an individual contributor role where you would be accountable for the design work and responsible for leading the design . Whether that be independent, or with other designers.
    • Collaborate with partners in Product and Development to ensure the user is at the centre of design decisions.
    • Communicate with UX Design leadership, stakeholders, and business leaders to ensure design efforts are moving forward to delivering on outcomes.

    The day-to-day:

    • Challenge the status quo through critical, analytical, and creative thinking.
    • Produce the most applicable artifacts at each stage of the UX design process whether it be low, medium, or high fidelity.
    • Navigate complexity by using different UX methods to uncover user needs and wants and solve problems.
    • Partner with UX Research team to gain the optimal understanding of the users and their problems.
    • Present work with clarity. Always aligning to experience objectives and outcomes.
    • Facilitate or co-facilitate discovery, ideation, or co-creation workshops.

    What do you need to succeed?

    Must-have

    • Portfolio or case studies that focuses on how you delivered high quality applications with cross-discipline teams.
    • Experience in an applied research setting including experience integrating user research into design.
    • Experience creating and shipping design as well as optimizing the experience
    • Demonstrated expertise with design, prototyping, and research tools.

    Skills - Proactive, Independent and Collaborative.

    What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • You'll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.
    • You'll work on applications used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.
    • You'll be part of a team that's pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.
    • Work/life balance is important to us; you will be part of a company that values your time.

    Job Skills

    Communication, Critical Thinking, Customer Service Management, Detail-Oriented, Group Problem Solving, Product Development Design, Product Development Methodology, Quality Management, User Experience (UX) Design, User Interface (UI) Design

    Additional Job Details

    Address:

    RBC CENTRE, 155 WELLINGTON ST W:TORONTO

    City:

    TORONTO

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Wealth Management

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at



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