customer service representative supervisor - Mississauga, Canada - Hunter Insurance Inc.

    Hunter Insurance Inc.
    Hunter Insurance Inc. Mississauga, Canada

    1 week ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 7 months to less than 1 year
    • Work setting

    • Insurance company
    • Tasks

    • Conduct performance reviews
    • Perform same duties as workers supervised
    • Co-ordinate, assign and review work
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Identify training needs and train workers in job duties and company policies
    • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
    • Requisition materials and supplies
    • Resolve work-related problems and prepare and submit progress and other reports
    • Supervision

    • Customer service clerk
    • 1 to 2 people
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Large workload
    • Tight deadlines
    • Work under pressure
    • Personal suitability

    • Accurate
    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Interpersonal awareness
    • Judgement
    • Organized
    • Reliability
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 hours per week