Graduate Program Assistant - Kingston, Canada - Queen's University

Queen's University

Verified Company

Kingston, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Queen's University
Queen's University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting.

We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

A Brief Overview

Reporting to the Programs Manager, the Graduate Program Assistant is responsible for the daily administration and operation for Graduate Programs within the School of Nursing.

The incumbent acts as a departmental resource person for the Graduate Nursing Programs and Health Quality Programs, and is responsible for important customer/client service functions with program students and interested parties.

The Graduate Program Assistant may also receive direction from the Graduate Program Coordinator, Associate Director (Graduate Programs) and the Vice-Dean (Health Sciences) and Director, School of Nursing.

What you will do

Coordinates the promotion of awards including supporting the selection process, submitting payment request forms and/or issuing letters. Compiles and/or processes information for student awards scholarships and/or fellowship rankings.

Administers experience and/or instructor evaluations of students and alumni.

Acts as a first point of contact and provides administrative support to committee(s).
Updates department websites. Supports program recruitment including attending conferences, preparing marketing materials, and updating program communications.
Other duties as required in support of the department and/or unit.

Required Education

Two-Year Community College Diploma.

- in business administration preferred.

Required Experience

More than 2 years and up to and including 3 years of experience. Experience working at a postsecondary education institution considered an asset.
Experience in Enterprise Resource Planning (ERP) Systems Administration considered an asset (e.g., Oracle-PeopleSoft, etc.).
Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

Knowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or work experience.
Provide information that requires technical or administrative explanation or interpretation.
Attempts to resolve a difficult or challenging interpersonal situation, or overcome resistance to gain cooperation, before referring to others.
Manage own work effectively and follows through on commitments, using the available resources.
May distribute work to deliver objectives on time and to the highest standard and help others access resources to support goal achievement.
Resolve recurring problems and situations using established procedure and guidelines.
Bring forward problems, obstacles or challenges to work completion in a timely manners so deadlines continue to be met.
Break down concrete issues into parts and selects best solution from clear alternatives and past practices.
Acknowledge and respect diverse cultural traditions and beliefs.
Question attitudes, comments and behaviours which are discriminatory and seeks out appropriate resources to remove these from the workplace.

**Employment Equity and Accessibility Statement