Collections Specialist - Ajax, Canada - Alternative & Plan "B" Eyewear

Sophia Lee

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Sophia Lee

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Description
Alternative & Plan "B" Eyewear are looking for an individual to fill the position of Collections Specialist.
Please note this is not a remote position at this time.


Seeking a well-organized, punctual and dedicated collections specialist to oversee the general credit worthiness of customer accounts, monitor aging balances and ensure payment is received and applied in prompt fashion.

Able to provide strong customer service as the "face" of the accounting department and effectively administer soft collections as necessary.

Willing to build and foster relationships with customers and employees to ensure accounts stay in good standing.

This job offers a fast paced work environment where the individual will be responsible for the following:

  • Collections Calls to Canadian and USA Customers
  • Answering Customer Inquiries regarding statement of account
  • New account opening & Closing in QuickBooks
  • Credit Checking where applicable for bad debts, collections history etc.
  • Monitoring aging of accounts, assigning credit holds and release once payment obtained
  • Year End Bad-Debt account clearing
  • Monthly Statements Mailing Preparation
  • Demonstrated Collections Experience in North America
  • Strong QuickBooks skills and demonstrated experience
  • Intermediate knowledge of excel
  • Strong Customer service skills for resolving any billing or payment issues
  • Basic knowledge of accounting processes
  • Exceptional attention to Detail
  • Excellent communication skills with customers & fellow employee's
  • Strong Organization skills
  • Able to be focused, and work independently
  • Bilingualism in French is an asset. (Rate negotiable if Bilingual)
Situated South of the 401 in Ajax; this unique, well established Canadian Company offers competitive pay, benefits and bonuses. A great opportunity in Durham that will allow you to avoid Toronto traffic.


Salary:
$21.00-$23.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking

Schedule:

  • 8 hour shift

Experience:

Microsoft Excel: 1 year (required)

  • QuickBooks: 1 year (required)
  • Collections: 1 year (required)

Work Location:
In person

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