Visual Merchandising Manager - Ottawa, Canada - Urban Outfitters

Urban Outfitters
Urban Outfitters
Verified Company
Ottawa, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

OVERVIEW


In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer.


RESPONSIBILITIES
Brand Experience

  • Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer
  • Delivers exceptional customer experiences that are engaging and personalized, yet efficient
  • Takes a forwardthinking approach to the customer experience, instore creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment
Leadership + Team Management

  • Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display
  • Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team
Visual + Business Operations

  • Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline
  • Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience
  • Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forwardthinking approach to make a strategic plan for execution and recovery of sell through and markdowns
  • Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
  • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships

  • Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer
  • Checks in with Store Brand Leader, Department Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision
  • Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Brand Leader and District Brand Leader

QUALIFICATIONS

  • Passion for UO brand
  • 3+ years store visual merchandising and leadership experience
  • Strong merchant skills and a history of delivering financial results
  • Experience with floor planning
  • Proven record of developing great talent
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

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