Public Areas Supervisor - Jasper, Canada - AccorHotel

Description

Public Area Supervisor (Head Houseperson) (Full Time Permanent)

In addition to engaging service and authentically local experiences, Fairmont Jasper Park Lodge offers our guests places of unrivalled presence. As Public Areas Head Houseperson, your support and leadership will ensure your hotel remains clean, beautiful, welcoming – and also a source of pride.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Summary of Responsibilities:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Supervision and continual training/recognition of the Public Areas colleagues
• Daily upkeep of all public areas in regards to cleanliness, maintenance and quality control
• Assist with all guest inquiries that arise during their shift
• Maintain good departmental and inter-departmental communication
• Ensure that all equipment is maintained and in good working order
• Coordinate with Housekeeping Head Houseperson with regard to scheduling, task assignments, and projects
• Review daily function activity to ensure all necessary time lines are met
• Assist with inventory control
• Attend communication meetings
• Work a variety of shifts, over a 24 hour period
• Following all safety and sanitation policies
• Adhere to the hotel's vehicle handling and safety policies while driving hotel vehicles
• Other duties as assigned

Your experience and skills include:

• Supervisory experience an asset
• Previous experience in housekeeping required, minimum one year
• Valid Alberta drivers license required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Standing: 6-8 hrs/day
• Sitting: 0-2 hrs/day
• Walking: 6-8 hrs/day
• Bending/reaching: 4-6 hrs/day
• Pushing/pulling: 2-4 hrs/day
• Physical effort: moderate, required to lift up 50 lbs
• Environmental stress: high - chemical use, responding to a variety of guest calls

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | )

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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