Manager, Family Services - Toronto, Canada - Jewish Family & Child

Jewish Family & Child

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Full time; Permanent

Join Our Team
Jewish Family and Child Service (JF&CS) is seeking a

Manager, Family Services - Hospice & Holocaust Survivor Services will be responsible for the development, management, support and leadership of Hospice and Holocaust Survivor Services social workers.
_This position is outside of the bargaining unit._

About The Agency

What We Offer

JF&CS offers a range of careers along with a competitive compensation and benefits package including dental, vision, and health coverage, a Healthcare Spending Account, and a defined benefit pension plan.

We offer ample vacation and sick days and are closed on most Jewish and all statutory holidays. On the premises, you will find free parking, a daycare centre and a gym (with subsidized membership).

Key Responsibilities:

Lead, manage, and develop a team of Hospice and Holocaust Survivor Services social workers.
Oversee and approve worker caseloads and ensure workers have the tools and resources to effectively coordinate their cases.
Ensure social workers have the right capabilities and qualifications for the delivery of highquality services.
Oversee the ongoing development and maintenance of the Hospice and Holocaust Survivor Services programs.
Ensure that all service delivery is effective, efficient and leads to positive client outcomes.
Identify and actively participate in initiatives impacting hospice and holocaust services representing JF&CS, building capacity and presence within the community.
Take a leadership role in problemsolving situations pertaining to staff and client complaints.
Work collaboratively with Claims Conference and the Azrieli Foundation to ensure compliance to grants, fund and related reporting.
Ensure compliance with HPCO accreditation standards and take the service lead in Accreditation.
Ensure oversight of the waitlist and running of therapeutic groups for Bereavement.
Actively engage in program development to enhance service delivery for clients.
Collaborate with the Senior Leadership Team in the development of departmental budgets, objectives and work plans and monitor, review and manage team budgets.
Establish, maintain and promote partnerships and networks with other agencies, community groups and stakeholders and participate in internal and external committees.
Ensure recruitment, performance evaluation, coaching, discipline, and termination where necessary are according to Human Resources policy and within the context of the collective agreement(s).
As a member of the Management Team, participate in Agencywide initiatives and activities related to development.
Represent the Agency's mission, vision, and values in the community.
Perform other duties as assigned.

Qualifications:

Master's degree in a social science
Minimum 5 years directly related experience including management experience
Minimum 5 years experience in the delivery of Hospice services or related health care services
Strong program management, change management, leadership and clinical skills
Understanding of and commitment to a clientcentric approach, equity, diversity and inclusion
Understanding of issues of diversity, antioppression and antiracism and their impact on service delivery
Strong planning and organizational skills
Comprehension of French or another language will be considered an asset

We thank all applicants for their interest; however, only those considered for an interview will be contacted.