Showroom Liaison - Calgary, Canada - Draperyworks Ltd.

Description

Do you love fabric and maybe wallpaper too? Are you looking for an opportunity to build customer relationships and enjoy the variety and challenge that comes with selling to interior designers for residential and commercial?

We've excelled in our industry by offering the very best in customer service. We're looking for a new team member who can enhance our quality services.


That's where you come in
As our new
Showroom Liaison, you'll be a key part of developing our in-house customer service and client base. You will be our "go-to" person in the showroom when clients are looking for exactly the right product.

The position is twofold.

You will work with clients (interior designers) to help them complete their projects by offering simple suggestions on products all the way up to full consultation on product offering.

The second part will be to lead the merchandising of the showroom, working with our furniture and drapery specialists, along with outside sales, to ensure our showroom continues to be the best in Western Canada.

This position is a great fit for someone entrepreneurial minded who wants to make an impact and develop a new position in the company.

You have an exceptional background in interior furnishings areas like furniture, fabrics, wall coverings, and window coverings. You customer service skills are top notch in product knowledge, problem solving, and coordination.

The very best in this role will have more than an aptitude and ability make a sale. They'll work to improve customer experience by working efficiently and going above and beyond.

Our business is based on repeat customers, and as our showroom representative, your work will make a lasting impression on our designers and their clients.

You'll be perfect for this role if you're:

• 
  Professional
• you're great with customers and tradespeople alike, and always make a good impression.

-
Attentive to detail - when it to comes to home furnishings, you're on the lookout for anything that's out of the ordinary: big or small, nothing gets past you.
-
Analytical

• You love numbers and are driven by sales goals and personal targets. You don't shy away from the administration side of the job.

Working With Us
This is a full-time position in our showroom.

While most of the work can be completed during normal business hours, sometimes our clients require a little extra time at the end of the day.

We're a family business, and as the new member on our team, you'll feel that from day one. Whether we're providing Christmas perks or flexible hours, we try to help our employees however we can.

The best part of this position is that we'll set you up for success. If there's something in home furnishings you're unsure of, we can train the elements you're unfamiliar with. If you've got the drive to make real contributions to our business, you'll have plenty of opportunities for advancement.


Qualifications

• 3+ years of sales and customer service experience
• 3+ years of furniture, fabric, or window coverings sales experience
• Superior customer service skills and attitude
• Existing relationships/network in the interior design and home builder areas
• Strong computer skills
• Experience using QuickBooks and industry specific software (an asset)
• Valid driver's license
• High school diploma or equivalent, post secondary education will set you apart

We value diversity and inclusion and encourage all qualified people to apply. Only those selected for an interview will be contacted.