Receptionist - Vancouver, Canada - Canucks Sports & Entertainment

Canucks Sports & Entertainment

Verified Company

Vancouver, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Receptionist

Department:
Executive Office

Reports to:
Manager, Fan Experience

***: Committed to premier-level customer service excellence, the Receptionist is the first point of contact for in-person or call-in visitors to Canucks Sports & Entertainment (CSE) and the Aquilini Centre West Tower. This is a busy reception area welcoming visitors and callers from the general public, internal and external clients, customers, and VIP/high profile guests.

A typical day includes:

Acting as first point of contact at Aquilini Centre West Tower, 89 West Georgia (Main) Reception, including attending to all visitors and callers and providing a welcoming and professional experience both over the phone and face to face
Answering, screening, and forwarding incoming calls to a busy switchboard in a courteous and efficient manner, and accurately relaying messages when applicable
Arranging for and coordinating incoming and outgoing couriers
Administering break and vacation coverage within the CSE intern program
Maintaining an organized filing system and database of important contacts

WE HAVE:

A team you can belong to and believe in
A fun, high energy environment
An open mind for new ideas
The opportunity to embark on a career development journey

YOU MUST HAVE:

Minimum 2 years' professional reception and customer service experience
Ability to work independently and be selfsufficient
Ability to relate professionally to all levels of staff, guests, clients, and VIPs with a high level of maturity, diplomacy, and a positive cheerful demeanor
Experience dealing with highprofile guests, and the ability to maintain confidentiality
Professional personal presentation
Solid working knowledge of MS Office
Excellent communication skills and telephone etiquette
Ability to handle the pressure of a busy reception area and maintain professionalism with a solutionsfocused approach
Strong organizational skills and attention to detail with an ability to prioritize assigned duties
Ongoing and proactive ability to learn new skills and to stay plugged into the Canucks conversation and happenings at Rogers Arena

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community.

We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.