Product Design Lead, - Toronto, Canada - Scotiabank

Scotiabank
Scotiabank
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Requisition ID: 183681

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Scotia Payments Journey is looking for a Product Design Lead.

Our mandate is to design secure, simple & inclusive value movement for our customers.

We're looking for a seasoned designer and leader to join the team and bring their experience in payments and money movement to guide the design team and experience strategy for our exciting upcoming initiatives.

Work with us to define the future of Payments at Scotia Digital and build experiences that will touch millions of customers every day.


Is this role right for you?
Immediate team

  • You will be a player and a coach, with the responsibility of supporting the career development of a group between 2 and 6 Product Designers at different levels of experience across multiple products and journeys.
  • You will manage the resourcing and capacity of your team. being responsible for advocating in favour of individual team members careers, as well as developing a cohesive team with a breadth of skills and experiences.
  • You will collaborate with the Design Director and guide teams in understanding long term roadmap and key wins to help guide prioritization through performance reviews, 1on1 meetings, and performance and development discussions.
  • You will understand our customers motivations and needs, encouraging teams to leverage rigorous design research and usability principles.
  • You will consider customers interactions and journeys and act as an advocate for their constant improvement identifying and encouraging the utilization of inclusive design principles and implementation.
  • You will anticipate problems, challenges, and opportunities to formulate comprehensive responses to difficult questions, driving decision making regarding change and growth.
  • You will produce compelling visual deliverables to illustrate desired customer experiences and provide detailed specifications for software developers, as well as ensure that your team always maintain quality standards.
Cross collaboration

  • You will partner and collaborate with key players across Scotia Digital including product management, engineering, analytics, as well as within the Design Community of Practice (Marketing, Research, Accessibility, Content, Service Design) to ensure that the group is aligned and engaged to deliver results supporting our business goals.
  • You will leverage existing communication channels with key stakeholders across the Bank (both within and outside of Scotia Digital) to inform, build relationships, inspire confidence, and influence decisions.
  • You will engage with developers and business and quality assurance analysts to understand platform capabilities, communicate design specifications, and verify implemented designs.
  • You will demonstrate your leadership skills by supporting and communicating with your reports, partners, and executives frequently and efficiently.
  • You will ensure that feedback about design engagements is obtained proactively to improve future design engagements and decisions.
Circle of influences

  • You will champion the execution of the Bank's leadership strategy and view development of self and others as a business priority.
  • You will support and foster the growth of a thriving Design Community of Practice based on the principles of Inclusivity and collaboration.
  • You will champion and communicate design best practices and guidelines to stakeholders throughout the organization, always advocating for design thinking and the implementation of our design system.
  • You will be an enabler within our design community by encouraging teams to exchange feedback, ideas, and best practices with frequency.

Do you have the skills that will enable you to succeed in this role?

  • A portfolio of work (professional and/or personal) which presents the story of projects you have worked on, examples of your problemsolving methods from lowfidelity sketches to detailed designs as well as your personal Design and Leadership principles.
  • Be a player/coach, providing oversight to a small working team of between 2 and 6 product design practitioners on the execution of an endtoend digital experience.
  • A natural storyteller with the ability to craft and communicate compelling stories that add clarity and inspire passion in our mission. A strong facilitator, with a robust tool kit of techniques to communicate and collect ideas.
  • Be accountable for people management and daytoday Design operations and decisions in regards to information architecture, functionality, UX, usability, visual design content development and research needs.
  • A performer that exercises flexibility and openness, with the courage to defend unpopular points of view when they add value for the customer or the business.
  • Build, coach and mentor teams of User Experience Designers at different levels of expertise.
  • Ability to communicate concepts, ideas and
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