Sales & Events Executive | Full-Time | Hotel Victoria - Toronto, ON

Why Join Us? · Welcome to Hotel Victoria — a historic hideaway with a modern twist, right in the heart of Toronto. We're the kind of hotel that believes great stays are made of personality, thoughtful details, and a little bit of fun. Equal parts classic and cool, Hotel Victoria ...

Job description

Why Join Us?

Welcome to Hotel Victoria — a historic hideaway with a modern twist, right in the heart of Toronto. We're the kind of hotel that believes great stays are made of personality, thoughtful details, and a little bit of fun. Equal parts classic and cool, Hotel Victoria is where timeless architecture meets laid-back vibes and genuine hospitality.

We're looking for curious minds, warm hosts, and people who take pride in creating memorable guest experiences. If you love connecting with people, sharing local gems, and bringing positive energy to everything you do, you'll feel right at home here. At Hotel Victoria, we celebrate individuality, creativity, and being unapologetically yourself — no scripts, no stiff smiles, just real people doing great work together.

Guests fall for our location almost instantly. Nestled steps from Toronto's buzzing downtown core, Hotel Victoria puts you moments away from iconic landmarks like the CN Tower, Scotiabank Arena, The Canadian Hockey Hall of Fame, Toronto CF Eaton Centre, and some of the city's best shopping, dining, and nightlife. Whether visitors are here for business, a weekend escape, or a spontaneous city adventure, we offer the perfect launchpad — cozy, character-filled, and always welcoming.

We're looking for a Sales & Events Executive to join our team who is ready to roll up their sleeves, lead with heart, and help us build something exceptional.

Why You'll Love Working With Us

Are you ready for your next career move? Here's what's in it for you:

• A people-first environment where respect, appreciation, and fun are part of the everyday
• A chance to work with passionate, like-minded team members
• Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
• Annual Scholarship Opportunities (for you and your children)
• Annual Wellness Credits
• Donation Matching Program
• Volunteer Hour Rewards
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition
• Hotel Stay Discounts

Your Role

The Sales & Events Executive is responsible for supporting the hotel in an administrative role, to create, develop and oversee the implementation of marketing strategies that will establish the property in the market, raise awareness and activate the hotel to our target audiences and beyond, whilst managing proactive and reactive group and catering sales efforts.

The Sales & Events Executive is primarily responsible for:

• Create, plan & implement programming strategies for the Hotel Victoria lobby space
• Develop a property programming calendar
• Provide assistance to internal and external customers in the catering, group and transient market
• Promptly handles phone and email enquiries to provide immediate attention to client/guest needs
• Prepares for site inspections
• Service groups (rooms only, corporate accounts and catering meetings)
• Assist with the creation of promotions when directed/approved by the Marketing Team/Regional Sales Director or GM

In addition to the core job responsibilities, the Sales & Events Executive will illustrate the ability and passion to:

• Live the corporate culture, personifying it in daily interactions with both guests and team members
• Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
• Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute

What You Bring to the Table

• Minimum of one year of experience in Sales, preferably in hospitality
• Previous Food & Beverage experience is a strong asset.
• Maestro PMS, Opera PMS, and Delphi experience are an asset
• A strong understanding of all aspects of Hotel Operations and Sales and Marketing experience is considered an asset
• Highly organized, superior time management skills, exceptional attention to detail particularly with contracts, proposals, and other documents
• Superior office administration skills, strong organizational and multitasking skills, and ability to manage multiple projects successfully
• Highly developed communication skills, with excellent presentation, verbal and written communication, ability to develop correspondence related to the position

Let's Build Something Exceptional

If you're ready to work somewhere that values personality as much as professionalism, encourages growth, and believes hospitality should feel human, Hotel Victoria might just be your perfect match. In short, you want you to help us build something exceptional

This posting is for an existing vacancy.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra "You Matter" resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.