Jobs

    Senior Service Associate - Canada - The Salvation Army in Canada

    The Salvation Army in Canada
    The Salvation Army in Canada Canada

    4 weeks ago

    Default job background
    Description

    The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

    We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

    The Salvation Army Canada and Bermuda has four core values:

    Service:
    We reach out to support others without discrimination.
    We responsibly manage the resources entrusted to us.
    The HR Service Centre Senior Associate supports inquiry management and workforce administration for Mission Partners.

    This position supports the delivery of human resources programs, policies, and processes primarily to people leaders and acts as an escalation for employees.

    Provide first level support for all people managers concerning HR policies and programs. This may include support with processing transactions over the phone.

    Provide second level support for employee's inquiries concerning HR policies and programs, leveraging Ministry Unit and Centre of Expertise specific knowledge and expertise.

    Provide support of incoming requests to the HR Service Centre via telephone, and Service now web forms, to ensue courteous, timely and effective resolution of the user's issues.

    Foster strong and positive relationships with Ministry managers and serve as a mentor for Junior HRAs within the HR Service Centre
    Interpret policies and procedures and assist with escalation of sensitive issues within TSA.

    Escalate incidents with accurate documentation by evaluating issues, documenting relevant details, and determining the appropriate tier for resolution based on complexity and nature of the request This may include HR Operations, a Centre of Expertise or HR Business Partner.

    Use remote tools and diagnostic utilities to aid in troubleshooting.
    Contribute to HR Service Centre knowledgebase and training as needed.

    Identify common issues and appropriate solutions based on their own work and discussions with others then develop help sheets and FAQ lists for end users.

    This is done by partnering with the QA Service Manager.
    Post-secondary certificate or diploma in social sciences, human resources, or related field of three academic years.

    Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

    Employment type Full-time

    Job function Human Resources
    Get notified about new Human Resources Services Specialist jobs in Canada .
    Senior Human Resources Business Partner (Remote First)
    Senior Human Resources Business Partner (HRBP)
    Human Resources Business Partner l (12 Month Contract)
    HR Generalist (set-aside for First Nation, Métis, and Inuit candidates)
    We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
    #
  • CIBC

    Financial Services Associate

    3 weeks ago

    CIBC Kanata, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • Staples Canada

    Customer Service Associate

    1 week ago

    Staples Canada Canada

    : · **Position Summary**: · Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/pur ...

  • MasterBUILT Hotels Ltd.

    Guest Services Associate

    1 week ago

    MasterBUILT Hotels Ltd. Kanata, Canada

    MasterBUILT Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regar ...

  • Playtech

    Customer Service Associate

    3 weeks ago

    Playtech Canada

    Playtech is opgericht in 1999 en staat genoteerd aan de Main Market van de London Stock Exchange. Het is een technologieleider in de gokindustrie met meer dan 7.000 werknemers in 20 landen. · Playtech is als technologiebedrijf marktleider in de gokindustrie en levert business in ...

  • Travel + Leisure Co.

    Brand Services Associate

    3 weeks ago

    Travel + Leisure Co. Canada Full time

    At Travel + Leisure Co., Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 va ...

  • Premier America CU

    Office Service Associate

    3 weeks ago

    Premier America CU Canada

    Job Title: Licensed Client Services Associate - Chatsworth · At Premier America Credit Union, our Core Purpose is to serve our Members by making it easier to meet today's needs and reach tomorrow's dreams. Talented Team Members succeed in our organization by demonstrating a comm ...

  • Canadian Imperial Bank of Commerce

    Financial Services Associate

    2 weeks ago

    Canadian Imperial Bank of Commerce Canada

    Financial Services Associate page is loaded Financial Services Associate · Apply locations Port Alberni, BC time type Full time posted on Posted Yesterday job requisition id We're building a relationship-oriented bank for the modern world. As a member of the Personal and Busines ...

  • J.D. Irving, Limited

    Customer Service Associate

    3 weeks ago

    J.D. Irving, Limited Canada Part time

    Customer Service Associate - Part Time (32 Hours) · We are currentlylooking foraPart Time Customer Service Desk Associate towork in afast-pacedretailenvironment who are available to workflexible shifts: weekdays, evenings, and weekends up to 32 hours per week . · You'll need to ...

  • Nyuhs

    Food Service Associate

    1 week ago

    Nyuhs Canada

    Food Service Associate - Binghamton General Hospital page is loaded · Food Service Associate - Binghamton General Hospital · Apply posted on Posted 30+ Days Ago job requisition id R Food Service Associate - Binghamton General Hospital,United Health Services is seeking a Food Se ...

  • Peavey Industries LP

    Customer Service Associate

    1 week ago

    Peavey Industries LP Canada

    Customer Service Associate · Reports to: Department Lead, Supervisor, Store Management Team · Department: Retail · Job Overview: The Customer Service Associate is a customer service specialist. Customer Service Associates are responsible for advising customers and processin ...

  • Kent Building Supplies Inc.

    Customer Service Associate

    1 week ago

    Kent Building Supplies Inc. Canada

    Customer Service & Contact Center Operations · Apr 05, 2024 · CUSTOMER SERVICE ASSOCIATE · Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through provid ...

  • J.D. Irving, Limited

    Customer Service Associate

    3 weeks ago

    J.D. Irving, Limited Canada Part time

    Customer Service Associate - Part Time (32 Hours) · We are currentlylooking foraPart Time Customer Service Desk Associate towork in afast-pacedretailenvironment who are available to workflexible shifts: weekdays, evenings, and weekends up to 32 hours per week . · This positi ...

  • J.D. Irving, Limited

    Customer Service Associate

    3 weeks ago

    J.D. Irving, Limited Canada Part time

    Customer Service Associate - Part Time (32 Hours) · We are currentlylooking foraPart Time Customer Service Desk Associate towork in afast-pacedretailenvironment who are available to workflexible shifts: weekdays, evenings, and weekends up to 32 hours per week . · This positi ...

  • The Salvation Army in Canada

    Senior Service Associate

    3 weeks ago

    The Salvation Army in Canada Canada

    About The Salvation Army · The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. · We are an innovative partner, mobilized to share hope wherever there is hardship, building communities tha ...

  • Four Points by Sheraton Kelowna Airport

    Guest Services Associate

    5 days ago

    Four Points by Sheraton Kelowna Airport Canada

    Four Points by Sheraton Kelowna Airport. · If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Man ...

  • Travel + Leisure Co.

    Guest Services Associate

    3 weeks ago

    Travel + Leisure Co. Canada

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...

  • Vista Equity Partners Management, LLC

    Customer Service Associate

    3 weeks ago

    Vista Equity Partners Management, LLC Canada

    Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowere ...

  • Peavey Industries LP

    Customer Service Associate

    3 weeks ago

    Peavey Industries LP Canada

    Want to come work with one of Canada's Top 10 Corporate Cultures? Do you have retail experience and are you a customer service rock star? We have an opportunity for you · Peavey Industries - Our Employees Make the Difference: LOCATION Peavey Mart is looking for a Sales Associate ...

  • Meridian Credit Union Ltd

    Financial Service Associate

    1 week ago

    Meridian Credit Union Ltd Canada

    Financial Services Associate - Full Time - Mutual Fund Licensed · Job Category: Retail · Full-Time · On-site · At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. Our vision is to be recognized as the financia ...

  • Cymax Group

    Customer Service Associate

    3 weeks ago

    Cymax Group Canada

    Cymax Group Technologies is a leading eCommerce technology and logistics services platform for furniture vendors and retailers. Our products include Freight Club, the all-in-one shipping platform, and Channel Gate, the AI-powered multichannel platform. At the end of the day, ever ...