Senior Data Analyst, Customer Success - Ottawa, Ontario
1 month ago

Job summary
We're looking for a Senior Data Analyst to support our CS leadership team by ensuring access to key metrics and efficient forecasting processes. The ideal candidate will have experience in Customer Success, Sales or Marketing Operations within a SaaS environment and strong command of CS metrics including Net/Gross Retention.Responsibilities
- Forecasting & Strategy: Lead forecast reporting for pipeline meetings.
- Dashboard Management: Design and maintain scalable reporting tools/dashboards to track operational efficiency and key business metrics.
Job description
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