Technical Support Analyst - Brampton, Canada - Insta Software Solution Inc
Description
Education:
College/CEGEP
- Experience: 1 year to less than 2 years
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability:
- Accurate
- Efficient interpersonal skills
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
More jobs from Insta Software Solution Inc
-
technical support analyst
Brampton, Canada - 6 days ago
-
bookkeeper
Brampton, Canada - 1 week ago
-
computer repair technician
Brampton, Canada - 1 week ago
-
office manager
Brampton, Canada - 1 week ago
-
Administrative Assistant
Brampton, Canada - 6 days ago
-
network support technician
Brampton, Canada - 6 days ago