Operations Customer Service Representative - Cornwall, Canada - Intelcom

Intelcom

Verified Company

Cornwall, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Ride the next mile with us

Intelcom is a company committed to the continuous improvement and optimization of its services to its employees, partners and customers. Customer Service Representative are essential employees who ensure the seamless running of our delivery business. We are currently looking for a fulltime Customer Service Representative to support our growth

What is a typical work day?

Have great organization skills:
scan and manage parcel returns.

Comfortable with a computer: Data entry, report production and use of internal system.
Ability to manage stress: know how to manage different types of situations.
Be diligent: ensure the cleanliness of workplaces to ensure that they are always presentable. Follow the occupational health and safety rules in force.

What do you need to be successful?

Have at least 2 years of customer service experience, ideally in a warehouse environment (asset).
Have a good knowledge of the Office 365 suite.
Communicates well in French and/or English.

Still interested? Read on, it's almost done

Why choose Intelcom?

Excellent growth and development opportunities.
You'll work with committed, motivated and efficient teams, in a safe and inclusive work environment.
This is a fulltime opportunity at 40 hours per week, shift will be 5 a.m. 1:30 p.m. (Sunday-Thursday).

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom's daily operations.

Our goal is simple:
in a constantly evolving business sector, we don't just follow, we get ahead.

In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued.

We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.