Receiving Clerk - Montréal, Canada - Xerox

Xerox

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

City

Job Level

CAD

Canada
CA
Annual Base Salary Minimum
25,380
Annual Base Salary Maximum
50,760 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search.

Hourly:

Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

- Description & Requirement
About Xerox Holdings CorporationPosition Concept**:

This position works as part of the service delivery team that is aligned to one or more customers.
Focus on the following:
Delivery of service that meets the Service Level Agreements and delights the customer
Supporting the achievement of productivity improvements Contributing to service transformation and business growth

**Location: - Onsite with client in Montreal

**Schedule: - Monday through Friday - 7:00am to 4:00pm

Responsibilities:

Ensure customer issues and escalations are resolved or further escalated as appropriate
Conduct quality checks on own work to ensure accuracy and required output is to standards
Adhere to all safety procedures
Perform backfill duties for absent coworkers
Perform other duties as assigned by Manager
Prepare chargeback reporting for postage, courier etc.
Use of software to update or maintain mailing addresses. Provide mailing address cleanup (may include

- use of mail cleansing software)

Set up and operate high level mail equipment such as: mail inserters, sorters and finishing equipment in

- an automated high speed / high volume environment

Perform basic digital print production
Clean and maintain finishing equipment to ensure optimal use
Order and replenish fleet consumables as required
Carry out first level issue resolution utilizing basic product and/or technical skills, escalating in accordance Complete and maintain all logs and reports including monthend reports

Background, Experience and Qualifications:

Bilingual
Fluency required in both English and French
Experience in customer facing role / customer service role
Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities
Able to listen and communicate effectively
Ability to lift and move up to 50 pounds
High School Diploma or equivalent certification
Effective organizational skills