Program Manager - Ottawa, Canada - Brockville General Hospital

Brockville General Hospital

Verified Company

Ottawa, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Program Manager

Competition:

Status:
Full Time

Department:
Medical Surgical / Surgical Short Stay Unit / Women & Children's Programs

Union Association:
Non-Union

Salary:
$56.40 to $67.95 per hour

Specific Accountabilities:

Provide effective, efficient and quality services through competent administration of staff, facilities and financial resources.
Manage patient care processes that enable each team member to deliver high quality care and achieve excellence in clinical standards across the continuum of care.
Identify best practices and ensure the systems and culture are in place to facilitate ongoing development of a bestpractice model of care.
Oversee staff development, providing coaching and mentoring as well as identifying, supporting and facilitating staff continuing educational needs.
Monitor staff attendance, counsel and/or takes other actions necessary in accordance with the Attendance Policy.
Resolve interdepartmental issues by liaising with other internal and corporate departments regarding shared resources such as beds, staff, and equipment.
Respond to patient care issues and public concerns in a supportive and goaloriented manner ensuring effective communication and resolution.

Key Qualifications, Skills and Competencies:

Bachelor's degree in a healthcare related discipline, a Master's degree is preferred.
A minimum of three years recent and relevant clinical experience
Three to five years in a formal leadership role is preferred.
Knowledge of human resources practices and familiarity with union contracts preferred.
Experience with staffing and scheduling of employees.
Computer skills, including MS Outlook, MS Office
Word, Excel, Power point, internet.
Effective verbal and written communication skills, interpersonal, customer services and team building skills.
Ability to develop and implement a budget.
Emotional Intelligence and Leadership competencies.
Good attendance and availability required.