40028 Operations Supervisor - Pintendre, Canada - FedEx Freight Canada
Description
Job Description:
M-F 05:30 start INDHP
POSITION OVERVIEW:
Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Foster safe working environment
- Lead, educate and develop company employees
- Plan and communicate daily loads to ensure freight is delivered on time
- Communicate with contract drivers and account managers, to ensure the customer and company's needs are met
- Plan daily manpower needs to ensure customer's freight is delivered and picked-up timely and damage free
- Communicate with dispatch at various service centers and with dock employees to coordinate the movement of trailers and freight
- Coordinate the distribution of inbound, outbound and hub loads to achieve cut time compliance.
- Monitor and ensure GAMD and appointment shipments are delivered on time
- Dispatch deliveries and pick-ups to ensure they are completed on time
- Communicate with service centers throughout the line haul process to ensure freight remains in cycle
- Monitor and analyze all opportunities to cut costs and improve efficiencies
- Perform administrative functions such as printing delivery receipts, manifest shipments freight billing, tracing shipments, etc.
- Report line haul activity including percentage of trailer cube, trailer weights, delay times, etc.
- Monitor actual performance data and gather information for reporting
- Identify freight moving at incorrect weight and classification
- Ensure all OS&D exceptions are identified and processed properly
- Assist other Supervisors as required
- Conduct daily pre-shift meetings with reporting teams
- Implement company policies and comply with all applicable laws and regulations
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Disclaimer:
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
- High School Diploma or GED, required
- Post-Secondary education preferred
- Bi-Lingual (English/French) for Province of Quebec, required
- Previous transportation experience, preferred
- Previous leadership experience, preferred
- Must possess thorough knowledge of LTL industry, DOT rules and regulations
- Load planning and dispatching knowledge, an asset
- Good interpersonal skills
- Must be multitasked oriented
- Good computer skills
- MS Office, Outlook, Word & Excel
- Ability to interpret and understand company policies and procedures
WORKING CONDITIONS:
- Must be able to hear at a level which would allow recognition of safety devices such as horns, backup signals and machinery in the potentially congested work environment of a loading dock, trailer/truck and the yard
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