Customer Service Representative - London, Canada - WCGWCUUS

WCGWCUUS

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location

A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking administrative duties, in bound phone calls, interaction with multiple lines of business, and follow up action and resolution.

Please note - This is an 100% onsite position.

Responsibilities:

Works in conjunction with other departments to resolve customer disputes.
Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
Take payments, bank deposits, key word orders, keys production paperwork and general office duties.

Requirements:

2 years of Customer Service experience in a high call volume atmosphere is _strongly preferred._
High school diploma or equivalent.
Experience with Microsoft Word, Excel and E-Mail, proficient in 10 key, keyboarding and typing skills a must.
Solid Waste Industry Experience and or related field is _preferred._
Excellent verbal communications skills.

Come, join a team environment, and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits. You'll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

APPLY TODAY Be part of a great team
**Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.