Slot Technician Supervisor-bel - Belleville, Canada - Great Canadian

Great Canadian

Verified Company

Belleville, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a
Slot Technician Supervisor , you'll help keep the excitement on the gamingfloor by leadingprojects such as theme conversions and slot machinemoves.

So this is your time to shine You'll also be responsible for creating a memorableexperience for our guestsby ensuring our slot technicians are maximizing the uptime of the slot machineswith preventative maintenance and repair.

Exercise your guest service skillsin a fast
- paced, fun environment knowing that you are in charge of creatingGreat Experiences and Memoriesfor everyone who walks into Shorelines.

Dutiesand responsibilities for our next Slot Technician Supervisor include:

Researches PAR sheets, conversions for all new and current games;
Tracks,implements and updatesall customer/service notifications and monitorsvendors notifications;
Completesconversion kit requestsand ensure all parts are onsite;
Tracks lease gamesdown time and monitorsmachine out of service database;
Verifiespreventative maintenance is being completed on all machines and trackinglog is updated;
Verifiespost activation checklists are being completedon time and sent to Auditfor tracking;
Responsible for inventory control and for initiating purchasing requests on behalf of Slots and other specific operationsrelated areas;
Ensuresprocedure for unsealed machines is being followed at all times;
Ensuresprojects are preparedand implemented meeting all timelines and accuracy;
Keeps Gaming Shift Managers updatedon technical performance/issues;
MonitorsSlot Technicians schedules;
Ensuresadherence with all policiesand procedures, including compliance with regulators, licensing laws, healthand safety and other stat

- utory requirements; and

Managesother initiatives as required.

Postsecondary education in a relevant field;
Experience in a leadership role;
Ability to troubleshoot electronic equipment;
Experience and familiarity with a highvolume, fast paced, shiftwork environment;
Workingknowledge of computersoftware and the abilityto learn new softwareand systems;
Strong organizational, interpersonal, analytical, communication, customerservice and problemsolving skills;
Ability to obtain registration as a Category2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario;
Maintain the highest standard of professionalism, ethics, grooming and attitude towards guests, clients; and A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence.