Integrated Service Planner - Newmarket, Canada - York Region

York Region
York Region
Verified Company
Newmarket, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Description:


POSITION PURPOSE:


Reporting to the Program Manager, Integrated Service Delivery Planning and Partnerships, is responsible for coordinating and monitoring the Department's service delivery planning and accommodation processes; providing project management support related to accommodation and capital projects; acts as the department lead and primary contact for space and accommodation requirements with appropriate departments and in coordination with the Property Services Branch; assisting with the development of a CHS service delivery plan; and conducting research, analysis and demographic studies to develop service proposals.


MAJOR RESPONSIBILITIES

  • Recommends strategies and tools to support an integrated approach to service delivery planning.
  • Provides support to team members on location models.
  • Participates in facility planning strategies to ensure the best use of Regional facilities, effective service to residents, strategic investment and support overall Regional strategic objectives.
  • Provides project management support including conceptualizing, work planning, resourcing and evaluating various projects.
  • Assists in the integrated short and long term accommodation planning process for the department to enhance CHS service delivery.
  • Plans for shortterm accommodation planning and ensures alignment to the budget process so that we can plan for future FTE growth.
  • Engages with CHS branches on their accommodation and capital project needs during the budget planning process.
  • Assists in collecting, synthesizing and analyzing demographic information, population and growth forecasts, facility demand data, program data and community needs to develop service proposals.
  • Analyzes Facility Information Management reports for the purpose of future space planning.
  • Gathers and analyzes information and data on program and services related issues; prepares presentations, impact and option analysis, environmental and jurisdictional scans; and monitors and reviews data to identify trends and develop strategies. Responds to inquiries and resolves concerns, as appropriate.
  • Ensures that services provided meet Regional customer service standards.
  • Participates on committees, work groups, task forces and special projects, as assigned.

QUALIFICATIONS

  • Successful completion of a University Degree in Urban Planning, and Architectural Technology or Interior Design or approved equivalent combination of education and experience.
  • Experience in project management or professional designation in Project Management.
  • Minimum three (3) years experience in service planning, facility portfolio planning and accommodation planning.
  • Knowledge of provincial legislative, regulatory and policy framework and ability interpret and translate into policy and program options for the Department.
  • Knowledge of Department's program delivery operations, programs and services, the community served and client social issues.
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