Travel Agent - Montréal, Canada - Voyages Cap Evasion Inc
1 month ago
Description
Work Term:
Permanent
- Work Language: English or French
- Hours: 30 to 40 hours per week
- Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
Work setting:
- Corporation or company ticket office
- Travel wholesale company
Tasks:
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Computer and technology knowledge:
- Sabre
Travel bookings:
- Business travel
- Government travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
Geographical areas of specialization:
- Canada
- United States
- Western Europe
- Central Europe
- Eastern Europe
- Northern Europe
- Mexico and Central America
- South America
- Caribbean
- Africa
- North Pacific
- South Pacific
- Asia
Work conditions and physical capabilities:
- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Financial benefits:
- Commission
Long term benefits:
- Other benefits
Other benefits:
- Learning/training paid by employer
- Travel insurance
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