Manager, Community Centre Operations, Carnegie - Vancouver, Canada - The City of Vancouver

The City of Vancouver

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID:38986

Organization

Located on the traditional, ancestral and unceded lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation.

Vancouver consistently ranks as one of the world's most liveable cities and is working towards being the greenest city in the world.

Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

The City of Vancouver's Arts, Culture and Community Services Department is seeking a community based and service oriented leader to join us as the Manager, Community Centre Operations for Carnegie Centre.

The Carnegie Community Centre provides social, cultural, educational and recreational programs to low income residents of the Downtown Eastside.

Reporting to the Director, the Manager, Community Centre Operations operates at both a strategic and operational level to ensure the safe, welcoming and responsive operations of the Centre.

The Manager integrates values based leadership and decision making into centre leadership; safety and security of the staff and building; oversight of a variety of programs; and maintenance of the physical space.

The Manager uses exceptional leadership in hiring, managing performance and attendance, issuing discipline and terminations; and representing the employer in labour relations processes.

Additionally, this position assists the Carnegie Director with community development, centre programming, and service delivery and assumes acting responsibilities for the Director as needed.

Specific Duties and Responsibilities

Works with programming staff and the Carnegie Community Centre Association to establish and implement short and longrange program and service objectives to ensure the Centre's programs remain responsive to emerging needs and reinforce community connections.
Leads the Centre by modelling personal excellence and supporting staff to incorporate value based decision making and innovation into their work.
Strategically plans, manages, and evaluates to meet goals and ensure accountability.
Develops others by attracting, retaining, and recognizing staff and volunteers.
Leads attendance and performance management discussions with staff, including guidance, direction setting, coaching and feedback to staff to support their successes.
Manages, directly or through subordinates, the work of staff engaged in programming, health, educational services, and facility development.
Ensures the occupational health and safety of staff in the Centre, including compliance with the City of Vancouver and WorkSafeBC Occupational Health and Safety regulations.
Oversees optimal facility management, including ongoing maintenance and planned improvement, and supporting capital planning requests.
Responds to written and inperson community enquiries or complaints.
Assists in the development of an annual operating budget, including preparing annual minor and capital request submissions.
Participates in the development of Centre codes of conduct, policies and procedures.
Participates in the development and implementation of plans and procedures to ensure the safety and security of the staff, patrons and facility, in conjunction with the Director and Security Coordinator.
Other duties/responsibility as assigned.

Qualifications

Education and Experience:

Bachelor's degree in the social sciences, recreation, planning or policy development, adult education or a related field and a minimum of five years' experience in the social services or recreation field, in progressively senior positions with at least two years' at a management level, or an equivalent combination of education, training and experience.
Five years' management experience is preferred.
Experience managing in a unionized setting is considered an asset.

Knowledge, Skills and Abilities:

Knowledge of issues and impacts of poverty, isolation, trauma, addiction, and/or colonialism on community members, preferably within the Downtown Eastside.
Knowledge of factors, attitudes, problems, interests and needs of the patrons who face multiple barriers including poverty, mental and physical disabilities, and/or drug or alcohol dependencies and who may be marginally housed or homeless.
Knowledge of community development and programming for disadvantaged and multicultural communities within a social service and/or recreation setting.
Knowledge of volunteer programming, preferably for a disadvantaged and multicultural community.
Knowledge of service procedures and re