Level 2 Dental Assistant - Ottawa, Canada - MCA Dental
Description
As a dental assistant employed by MCA Dental Group, you are responsible for:- Clinical chairside assisting duties for a variety of dental procedures such as, but not limited to: general dentistry, endodontics, surgery;
- Ensuring that the dentist you are assisting has the necessary dental supplies on hand to perform dental procedures;
- Radiographs (as prescribed by the Dentist) or dental impressions as required, if applicable by law;
- Lab duties (impressions, fabrication of mouthguards, etc.) as required;
- Preparing treatment rooms in accordance with best practices of infection control;
- Sterilization and disinfection of instruments and equipment with required reporting;
- Establishing strong patient relationships while maintaining ethical, professional behaviour;
- Assisting dentists in managing medical and dental emergencies when necessary;
- Assisting in updating and maintaining client dental records and appointments;
- Ensuring all treatment consent forms have been completed and gathered;
- Providing postoperative care instructions as required;
- Ensuring all clinical and storage areas are clean and organized;
- Monitoring and maintaining/ordering dental supply inventory on a weekly and monthly basis as required;
- Identifying gaps in clinical schedule and make recommendations to the Office Manager;
- Collaborating with colleagues during downtime in schedule;
- Attending continuing education events from time to time and as required.
During downtime:
- Assisting teammates in various tasks;
- Ensuring optimal operation of the sterilization center;
- Administrative tasks such as:
- scheduling appointments;
- following-up on outstanding treatment plans;
- courtesy reminders to patients for upcoming appointments;
- assisting in the preparation and dispatch of predeterminations;
- post-treatment follow-up calls to patients;
- handling patient calls and inquiries regarding appointments, confirmations, and cancellations;
- processing patient referrals and other patient correspondence;
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