Full-time Guest Relations Manager - Whitby, Ontario

Only for registered members Whitby, Ontario, Canada

1 month ago

Default job background
Full time

Job summary

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life.

Responsibilities

  • Act as the main point of contact for guests, resolving issues quickly and effectively to build customer loyalty.
  • Proactively engage guests during their visit to elicit feedback, addressing concerns in the moment, when possible.

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