Sales Coordinator - Kitchener, Canada - Stanley Black & Decker

Sophia Lee

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Sophia Lee

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Make A Difference For Those Who Make The World

The What
As a

Sales Coordinator you will be part of a dedicated OUTDOOR team based in Ontario, Canada and 100% remote and reporting to

Lead Sales Coordinator. You will Support the business in meeting forecasted sales goals by ensuring orders are entered, shipped and invoiced accurately and within requested dates, for your assigned accounts. Provide customer support to IR Dealers for daily inquiries and order management.

The Why
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World.

Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY and BLACK+DECKER.

At Stanley Black & Decker Canada we are proud to be awarded the following honours: Canada's Top Employers For Young People (2020, 2021 & 2022), Greater Toronto's Top Employers (2020, 2021 & 2022) and Canada's Best Diverse Employers (2020, 2021 & 2022).

What you will get to do

  • For online orders for Cub Cadet product, follow the order management process by contacting applicable dealers where required to determine if field stock exists, update consumer, track orders until shipment occurs then process payment
  • Investigate requests for credits, errors in pricing, shipping or product defects and process within our discrepancy process
  • To ensure good relationships are built and developed with our dealers and retailers, attend meetings with customers, trade shows, and weekly forecast and inventory conference calls as required. Support the onboarding of new mass retailer and dealer customers

Who You are

  • College diploma or University degree in Marketing, Business or relevant area of study is preferred
  • 5 years of Customer Service and Support experience ideally in a Call Centre environment
  • Experience working in a sales support capacity for a CPG organization strongly preferred
  • Strong communication and interpersonal skills
  • Selfmotivated with the ability to work well independently as well as collaborate in a team setting
  • Strong organizational and time management skills
  • Bilingual in English and French a strong asset
  • Computer proficient in Word, Excel, and Outlook Sales Force Service Cloud, and Infor XA (MAPICS)

What you get

  • Opportunity for career advancement with a fortune 200 company
  • Competitive compensation & benefits package
  • Company Perks including: Goodlife Fitness discounts, Employee product purchase, and many more

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world.

We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us

We Don't Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe.

Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker.

Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history.

Come build with us and take your career to new heights.

Who We Are
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative.

We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet.

We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You'll Also Get

Career Opportunity:
Career paths aren't linear here.

Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on be

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