Talent & Culture Supervisor - Inspire Participant - Toronto, Canada - Fairmont Royal York

Fairmont Royal York

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

For over 93 years, Fairmont Royal York has stood proudly as a Toronto landmark.

When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital.

Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience.

Another stunning chapter for Fairmont Royal York has begun.

Job Description:

Our program offers an opportunity to be part of Fairmont Royal York's Talent & Culture department in a coordinator position for a period of 12 to 18 months.

This is a fantastic opportunity for an entry-level Human Resources individual to learn and grow their careers in one of Canada's most iconic hotel.

Be a part of a strategic HR team that is focused on driving successful business results through people and culture.

This individual will be responsible for the administration of many functions in a fast paced Human Resources office. Additionally, they will support and learn all HR functions within the department.

This will help them gain unparalleled experience to equip them for a bright future in human resources upon completion of their program.

What you will be doing:

Create the essential experience for our internal guests and deliver exceptional service as a first point of contact and becoming a "goto" contact
Manage Talent & Culture's role in the biweekly payroll process including but not limited to updating employee records, approval processes and critically reviewing forms approved
Assist with tracking and processing unionized employee scheduled increases
Elevate and maintain internal communication modes including internal TVs, boards, and social media pages
Lead/colead the planning and execution of internal events
Engage in hotel wide initiatives and committees including but not limited to: Recognition, Diversity, Inclusion and Equity, Sustainability, Health and Safety, and Wellness
Rotate through and assist in each HR function including but not limited to: recruitment, onboarding, orientation, benefits and training
Seek and manage employee discounts programs
Manage projects and any other duties as required by the Assistant Director, Talent & Culture

Qualifications:

Enrollment in HRPA certification program with intent to write the Comprehensive Knowledge Exam (CKE 1 & 2) within the next 12 months leading towards CHRP designation
Post-Secondary Education in either a Hospitality Program or HR Management program
Must be computer literate with advanced skills in Word and Excel, knowledge of HRIS an asset
Ability to demonstrate tact and diplomacy in an environment of confidentiality with the right balance of common sense, compassion, and business acumen
Proven ability to handle multiple tasks in very busy environment
Participation in previous work committees would be an asset

Physical Aspects of Position (included but not limited to):

Frequent sitting throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Daily, complimentary meals in our staff cafeteria
Dry cleaning of your business attire (on site)
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2
Career development opportunities with national and international promotion opportunities. The sky is your limit

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues.

You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years.

You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service.

As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes:

why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.

These emotional connections are not just for gues