Client Service Specialist - Winnipeg, Canada - People Corporation
Description
We are seeking Client Service Specialists to join our team in Winnipeg, MB.This is an exciting time to join People Corporation.
Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients.
We are in search of a dynamic individual to join our team as a Client Service Specialist to actively contribute to the success of People Corporation by providing excellent service and support to our valued clients.
The Client Service Specialist will:
- Develop and maintain relationships with clients and multiple insurance companies
- Daytoday management of client requests, claim activities and the ongoing general administration and maintenance of group client activities
- Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services
- Independently manage clients' enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
- Provide support to Account Managers, including the setup of new groups, client service and administration
- Maintain security and confidentiality of client information
- Provide benefit plan administration training for new and existing clients
- Assist clients with claims and online processing
- Coordinate timely preparation and delivery of necessary client materials
To be successful
as a Client Service Specialist
with People Corporation, you will need:
- 2+ years of experience in the group benefits industry
- 2+ years working Client focused with commitment for service excellence
- Excellent problem solving and troubleshooting skills
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize to meet client and internal needs
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
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