Training Development - North York, Canada - Enbridge

Enbridge

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting End Date:
November 08, 2023

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

We have an outstanding opportunity for a Training Development to join our team.

This role will be responsible for facilitating training for the Customer Care Ops team and supporting as a Subject Matter Expert.

What You Will Do:

Develop and organize training course modules.
Works with the training team to create multimedia elements such as graphics, animations, videos, audio, and interactive simulations.
Use Articulate Storyline to build interactive and engaging eLearning modules.
Write and edit course scripts, narration, and text content.
Design and develop interactive assessments and quizzes.
Build detailed storyboards that outline the structure, navigation, and interactions of eLearning modules.
Collaborate with the training team to ensure alignment with learning objectives.
Integrate multimedia elements, animations, and interactivity into eLearning modules.
Test eLearning modules to ensure proper functionality, compatibility, and adherence to design specifications.
Upload eLearning modules to a Learning Management System (LMS) and ensuring proper functionality within the platform.

Who You Are:

Related university degree or technical diploma with two to four years of experience OR equivalent combination of formal education, certification and experience.
Experience with Articulate Storyline.
Strong visual design skillset with past experience in Adobe Suite and other eLearning authoring tools.
Strong written/verbal communications, interpersonal, planning, problem solving and implementation skills.
Excellent interpersonal, organizational skills and the ability to work independently and as part of a team.
Knowledge and understanding of elearning design principles and Microsoft Applications (Excel, Word, Power Point).
Demonstrated knowledge and ability to create high quality training materials.

Preferred:

Experienced in animation, motion design and graphic design
Ability to write HTML, CSS, and JavaScript code to customize and enhance the functionality of eLearning content
Experience working with SAP in customer service
Experience working in a unionized environment

Working Conditions:

Typical Office Environment with up to 10% travel.
This position involves a higher than normal stress level given the need to attain daily Operational milestones on time.
Due to the nature of this position from time to time it will be necessary to be flexible in terms of work schedule with need to work extended hours on occasion.

Flexwork:
Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members.

Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays.

Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #joinourteam

Diversity and inclusion are important to us. Enbridge is an

Equal Opportunity and Affirmative Action Employer

We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting

Information For Applicants:

Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.