- We love books and all things beautiful
- We are Canada's Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning...
- We exist to add joy to our customers' lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we'd treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
- Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo's mission while incorporating both physical and online channels to meet the customer needs
- Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans
- Ensure the team is well informed about the products that Indigo carries, promotions and programs
- Support the planning, prioritization and execution of the work you and the team are doing
- Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading
- Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture
- Practice and role model Feedback and Coaching - The Indigo Way
- Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo's goal to build strong teams and attract and develop the best talent
- Contribute to the development of CER talent
- Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion
- Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work
- Embrace and role model change
- Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- 1-2 years of experience in a customer service, merchandising or operations role
- Demonstrated commitment to creating an exceptional employee and customer experience
- Experience leading others
- Performance orientated
- Ability to exercise good business acumen and systemic thinking that supports meaningful decisions
- Ability to prioritize, plan and execute while being agile
- Knowledge of Provincial Health & Safety standards
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays
-
Customer Experience Leader
3 days ago
Indigo Grande Prairie, Canada TEMPORARYCompany Description · Current Indigo employees should apply through the Internal Mobility page using your email address. · Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exc ...
-
Culinary Opportunities
23 hours ago
Shark Club Grande Prairie, CanadaOur people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about busine ...
-
Computer Sales Associate
2 hours ago
Best Buy Grande Prairie, Canada Part timeAre you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores. · No experience required, we will equip y ...
-
Journeyman/woman Pipefitter
5 days ago
Radium Technologies Inc. Grande Prairie, CanadaRadium Technologies Inc. is an industry leader providing construction & maintenance services to the heavy industrial, mining, utilities, renewables, agriculture, oil & gas industries across Western Canada since 2007. Our reputation as an industry leader is rooted in an all-encomp ...
-
Working Leader
6 days ago
Alberta Health Services Grande Prairie, Canada**Your Opportunity**: · In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. · **Descripti ...
-
Assistant Community Leader
5 days ago
Highstreet Grande Prairie, CanadaDo you consider yourself a creative problem solver? Do you hate when company policy gets in the way of the right decision? Do you easily admit when you're wrong? Do you find yourself reading periodicals about the industry you're in? Do you get satisfaction from a job well done an ...
-
Line Cook/prep Cook
23 hours ago
Maddhatters Inc. Grande Prairie, CanadaSEEKING HIGH-ENERGY PEOPLE... ARE YOU ONE? · Do you have an enthusiastic, upbeat, positive personality and a well-developed sense of humor? We're looking for people with the following skills, abilities, and experience: a love of service, a passionate commitment to delighting the ...
-
Retail Shift Leader- Grande Prairie
5 days ago
Canna Cabana Grande Prairie, Canada Part timeCanna Cabana is actively seeking **Part Time Shift Leaders **who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. · **Duties and Responsibil ...
-
Banking Centre Leader Iii
5 days ago
CIBC Grande Prairie, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
-
Assistant Lodge Manager
1 week ago
Horizon North Grande Prairie, CanadaCompany Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...
-
Retail Shift Leader
3 days ago
Canna Cabana Grande Prairie, CanadaCanna Cabana is actively seeking **Part-Time Shift Leaders **who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. · **Duties and Responsibil ...
-
Community & Corporate Outreach Lead - Grande
1 week ago
Canadian Cancer Society Grande Prairie, CanadaLa version française suit_ · The Canadian Cancer Society CIBC Run for the Cure is a 5k or 1k walk or run. It is the largest single-day, volunteer-led event in Canada in support of the breast cancer cause. · This year's event will be taking place on Sunday, October 1, 2023. · **CO ...
-
Event Marketing Specialist Co-op
2 hours ago
Techtronic Industries Canada, Inc. Grande Prairie, CanadaAt TTi, people come for the opportunity and stay for the culture · Job Description Summary · **Job Description**: · EVENT MARKETING SPECIALIST (Floorcare) - TTI CANADA INC. · - Full-Time | Co-op Contract (May-August or May-December)_ · TTI is a world-class leader in design, manuf ...
-
Small Capital Projects Associate
23 hours ago
Boardwalk Grande Prairie, CanadaBoardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Que ...
-
Vacuum / Water Truck Supervisor
3 days ago
High Gear Contracting Ltd. Grande Prairie, CanadaHigh Gear is seeking a Field Supervisor to join our team. We are looking for someone who is looking to move toward management. The Field Supervisor will spend time on various client sites around Grande Prairie, ensuring the fleet is operating at optimal levels and meeting client ...
-
Shop Labourer/service Technician
1 day ago
The Gear Centre Group of Companies Grande Prairie, CanadaThe Gear Centre Group of Companies, a leader in remanufacturing, supply and installation of drivetrain components found in all types of mobile equipment, is currently looking for an Apprentice Truck Mechanic for our Grande Prairie branch. · **Qualifications**: · - 3rd or 4th year ...
-
Repair Assembly Technician
1 day ago
Stream-Flo Industries Ltd. Grande Prairie, CanadaReporting to the Shop Supervisor, the Repair Assembly Technician is responsible for assembly, testing and painting of wellhead equipment. · Primary Duties: · - Assemble, test and paint wellhead equipment · - Pick and distribute material for storage or shipping · - Assist with sto ...
-
Valve Technician
5 days ago
Stream-Flo Industries Ltd. Grande Prairie, Canada***Duties Include: · - Repair all Crown and OEM valve equipment to Stream-Flo's standards based on equipment type · - Tear down, reassemble and troubleshoot valve equipment for repair · - Test, grease, inspect, and stamp valves · - Maintain accurate database and documentation · - ...
-
Operations Coordinator
6 days ago
Energetic Services Inc. Grande Prairie, Canada_**Operations Coordinator - Grande Prairie**_ · Energetic Services Inc. is an industry leader in oilfield logistics & specialty services with locations in BC and AB. We currently have a rewarding employment opportunity for an Operations Coordinator in our Grande Prairie branch of ...
-
Cathodic Protection Technician/surveyor
1 week ago
Tacten Industrial Inc Grande Prairie, CanadaPosition Summary: · - Please note that senior technician/lead roles require AMPP and NACE certification, we are looking for individuals with certification at levels 1-4. · - Job locations and Shifts vary · **Responsibilities**: · - Learn to execute various data acquisition and as ...
Customer Experience Leader - Grande Prairie, Canada - Indigo
Description
Company Description
Current Indigo employees should apply through the Internal Mobility page using your email address.
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
We play by the following rules:
Job Description
WHAT YOU'LL DO:
Contract position, ends July 20th.
The Customer Experience Leader (CEL) is a member of the Store's Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing to the achievement of the Store's sales plans and long-term desired outcome of profitability and growth. In this role, you'll:
Qualifications
WHO YOU ARE:
