Client Follow-up Assistant - Toronto, Canada - COSTI Immigrant Services

COSTI Immigrant Services

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Duties:

Provides administrative support to the program's Manager and Settlement team
Conducts follow up interviews with newcomer Ukrainian clients that have exited the program within the past 3 months to get updates on their settlement process and to see if further assistance is required
Carries out exit interviews with clients that will be leaving a host family
Coordinates team meetings and records minutes of the meetings
Updates COSTI and external databases with pertinent information regarding our team's activities and services

Qualifications:

College degree or equivalent with relevant practicum experience
Minimum of one (1) year experience in the social service sector
Demonstrated experience in an administrative role, including office support to a team, managing documents, purchasing supplies, etc.
Strong command of Microsoft Office including Teams, Excel and Word
Excellent communication and interpersonal skills, both written and verbal;
_ fluency in Ukrainian and strong English skills are essential _:
Strong organizational skills and ability to multi-task
Works well independently and takes initiative to reach program goals
Must be willing to work flexible hours including some evenings
Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months
Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

Location:

Duration of Position:

Starting Salary Range:

- $42,336 to $45,562 per annum + benefits

Posting Date:

Closing Date:

Notes:

Priority consideration will be given to those on Notice of Recall. Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis.