Salesforce Administrator - Oakville, Canada - AmerisourceBergen

AmerisourceBergen

Verified Company

Oakville, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What you will be doing

exemption/accommodation._

Depuis le 18 octobre 2021, AmerisourceBergen exige que tous les membres de l'équipe canadienne soient entièrement vaccinés et présentent une preuve du statut vaccinal complet au moment de l'embauche. Si vous ne pouvez pas recevoir le vaccin COVID19 en raison d'un handicap/raison médicale ou d'une croyance religieuse sincère, vous devrez suivre la politique et le processus d'AmerisourceBergen pour demander une exemption/un accommodement._
SUMMARY:_
PRIMARY DUTIES AND RESPONSIBILITIES:_
Application Administration:
Create and manage user accounts and groups including security configuration
Add, inactivate, freeze, and delete and modify users as employees are hired, transferred or leave the organization
Create and manage custom objects, fields and formulas
Develop and maintain validation rules and custom workflows
Complete bulk imports and exports of data
Regularly perform database de-duping and cleanup procedures
Manage ongoing support requests and administrative needs of users
Create and refine reports, dashboards, and processes to continuously monitor data quality and integrity
Assist users and stakeholders with analytics and report design and management
Manage and implement best practices for creating and refreshing sandboxes and migration of data/metadata
Participate in the integration process of the CRM system with other enterprise systems
Process Discovery and Enhancements:
Successfully partner with internal customers at all levels, ranging from leadership to endusers, to identify and address areas of improvement, additional functionality, training and support
Determine, document and communicate user and system requirements, processes and standard procedures
Integration and Collaboration:
Partner with other divisions within company to ensure successful collaboration and sharing of procedures, processes, knowledge and more
Developing and helping to enforce master data management and governance
Training & User Adoption:
Develop training materials and documentation, keep materials uptodate, coordinate new user and ongoing training sessions
Conduct training:
Manage and communicate a schedule for future releases/enhancements
Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve adoption

What your background should look like

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree or equivalent work experience.

Normally requires four (4) to six (6) years directly related and progressively responsible experience.
Normally requires four (4) to six (6) years directly related and progressively responsible experience.
Proficient in data management. Experience with Data Loader and other data scrubbing and reporting tools strongly preferred.
Experience with the Salesforce API is preferred. 2+ years' experience with Apex and Visualforce development is preferred.
Solid understanding of accounts, leads, opportunities and contacts.
Experience understanding and analyzing business needs, designing solutions based on needs, documenting functional requirements and assessing business impact.
Experience with systems development lifecycle (SDLC) and system management processes, including requirements management, design, configuration and user acceptance testing.
Strong team player with a customer serviceoriented attitude.
Demonstrated organizational skills and detail orientation with ability to multitask in a fastpaced environment with competing priorities.
Ability to communicate effectively, both orally and in writing (bilingual in English/French an advantage).
Excellent interpersonal skills.
Working knowledge of computers necessary to operate effectively with company systems and programs.

What AmerisourceBergen offers

We offer competitive total rewards compensation.

Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies:

Affiliated Companies:
Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

COVID-19 Vaccine Policy
- exemption/accommodation.