Associate Store Manager - Windsor, Canada - Tepperman's

Tepperman's

Verified Company

Windsor, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

YOU WILL NEVER GET BORED AT TEPPERMAN'S
We are a dynamic, high-energy retailer that is currently in its 3rd generation of family ownership. We sell furniture, mattresses, appliances, electronics, and home accents to a diverse customer base in Southwestern Ontario. It is a unique and highly personal business - family-owned and not part of a nationwide chain.
We encourage long term staff relationships by providing fulfilling opportunities in a casual, balanced and respectful work environment.

Why Choose Us?

We believe in creating lasting relationships with our employees, built on our core values of Trust, Respect, Family, Teamwork, Passion and Innovation.

And our employees would agree, having selected us as a Great Place to Work through the annual survey measuring Employee attitudes at Tepperman's.

Here's a look at what makes us A Great Place to Work:90% Agreed "This is a physically safe place to work"
88% Agreed "People here are treated fairly regardless of their gender."
92% Agreed "People here are treated fairly regardless of their sexual orientation".
84% Agreed "I feel good about the way Tepperman's contributes to environmental sustainability."
81% Agreed "My manager is approachable, easy to talk with."

Join Our Team Today

Why work at Teppermans?

Attractive benefits package
Professional development opportunities
Generous employee pricing and discounts
Paid vacation, holidays, and more
Companymatched pension plan

OUR CULTURE
Tepperman's is a business built on the same foundation as a strong family - loyalty, respect, accountability, and integrity.

We work hard to build a brand people can trust and rely on for all of their home furnishing needs.

We draw from nearly 100 years of our rich heritage, to create new ways to meet the ever-changing needs of our employees and customers.

WHO IS THE ASSOCIATE STORE MANAGER?

The Associate Store Manager reports to the Store General Manager and coaches a dynamic team of sales professionals and customer-centric support employees.

Along with the other members of the leadership team, this role is responsible for consistently ensuring a positive customer experience Associate Store Manager is accountable for both financial and non-financial results for sales and credit businesses, through effective leadership of these teams.

WHAT YOU WILL BE ACCOMPLISHING IN THE ROLE

Recruit, train & coach new team members in a timely fashion
Responsible for acting as Manager on Duty to obtain profitable results
Maximize the customer experience by taking personal responsibility to ensure the satisfaction of every customer
Support the adherence to credit and sales policies
Attend & participate in all scheduled meetings and training sessions
Ensure a positive customer experience by managing customer orders, deliveries, and resolving customer issues
Participate as H&S management representative
Other duties as assigned to help the business move forward

WHAT YOU'LL NEED TO SUCCEED
Education

Postsecondary education in Business/Marketing/Economics

Experience

3+ years experience as a retail manager or supervisor
Previous work experience in a commissioned environment is beneficial

Skills and Abilities

An exceptionally high achievement orientation, as demonstrated by your desire to succeed.
Great time management skills and aboveaverage written and verbal communication skills
A proven track record in analyzing selling skills, coaching highearning commissioned salespeople and coaching Sales Managers to achieve desired results with their teams.
Demonstrated ability to analyze reports and information to determine plans of action for increasing sales and profitability.
Strong ability to coach & analyze KPI's while driving sales results in a demanding environment
Proven ability in resolving complex escalated customer issues.
Demonstrated ability in supporting various business needs through constant reprioritization based on the current situation.
Talent in recruiting and hiring exceptional team players.
Availability to work fulltime rotation hours which includes day, night, evening, weekend and holiday shifts as well as peak periods such as March Anniversary and Boxing Week

We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.