Medical Office Assistant - Ottawa, Canada - Liberty Women's Health

Description

COMPANY DESCRIPTION
Liberty Women's Health is the focused practice of Dr. Johneen Manning, a physician working in the areas of primary care gynaecology, dermatology, and medical aesthetics.


JOB DESCRIPTION
We are currently seeking a
Part-Time Medical Office Assistant (MOA).

You will have an opportunity to contribute meaningful change for the people we care for and be a respected and essential member of a small and busy clinic.

Under the supervision of the Medical Director, the MOA's role is as follows:

Duties and Responsibilities

• Book and guide clients through inquires surrounding clinical services and retail products.
• Coordinate patient visits, accepting and processing payment for retail uninsured services.
• Directs requests appropriately, providing accurate information
• Administrative support to Physician / Medical Director
• Ensure clinician schedules are optimized
• Performs general service duties including preparing requisitions and samples to send to lab, and reports.
• Demonstrate knowledge of and compliance with established policies and procedures
• Special projects
• Maintain an awareness of a safe environment for patients and staff and reports any concerns to the Medical Director.
• Respond immediately and appropriately to clinic emergencies.

Qualifications

• Excellent English verbal and written communication skills
• Demonstrated leadership and strong interpersonal skills
• Excellent decision making, problem recognition, problem solving skills, negotiation and conflict resolution skills
• Demonstrated satisfactory work performance and attendance record
• Ability to work independently with mínimal supervision and collaboratively as a member of multidisciplinary team
• Proficiency and experience working in a computerized environment
• Previous Accuro EMR and Jane App software experience an asset
• Excellence in customer service and exceptional interpersonal skills
• Organize time and set priorities effectively
• BCLS and CPR Certification

Workplace Culture Expectations

• The role requires the ability to take on leadership and work independently at times.
• Must be honest, trustworthy and respectful. Treat all people with professionalism, courtesy, compassion.
• The clinic strongly believes in equality, diversity, and actively works to support antiracism in the workplace and for our patients.
• Experience with diverse patient populations, including the LGBTQ+ and BIPOC communities, is an asset and preferred.
• Welcome constructive feedback with the intent to consistently improve the standard of care they and our team provides.
• Multilingualism is a benefit but is not a requirement.

COVID-19 Considerations

• Everyone entering the clinic must wear a mask.
• Staff are provided PPE and we are compliant with Ottawa Public Health protocols.
• All applicants MUST be fully vaccinated against COVID19.

Job Types:
Part-Time


Salary:
$ based on experience


Schedule:

• Monday to Friday
• Total three 4hour shifts per week
• No evenings
• No weekends

Application question(s):

• Why do you feel you are a good fit for this specific role and what our organization does? Describe any prior experience related to the work we do.

Job Type:
Part-time


Salary:
$17.00-$19.00 per hour

Expected hours: 12 per week


Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• Day shift
• No weekends

Work Location:
In person