Service Centre Specialist - Toronto, ON MH A
Only for registered members Toronto, ON MH A, Canada
1 week ago
Job summary
The Service Centre Specialist plays a critical role in providing phone support or completion of ticket creation for all requests from Pharmacy and home partner teams.Ticket escalations and follow up to required organizational leadership is also performed for high priority issues
Responsibilities
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Job description
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