Operations Process Lead - Surrey, Canada - Tundra Launchpad

Tundra Launchpad

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
Operations Process Lead (SAP EAM/PM)

Status:
Permanent

Location:
Surrey, BC (Hybrid, 3 days on site)

Our client is a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.

Position Overview

In this role, you will work as a team member of the Logistics team within the Application Support department to provide functional and technical internal consulting to support business unit processes and related information technologies, including our customer relationship and billing solutions modules.

As part of the Application Support team within Information Systems (IS), you'll offer support and leadership for project management, systems sustainment, and issue resolution.

In year 1, you will:

Develop an understanding of and provide support to Operations in:
Support troubleshooting issues and provide end-user assistance to support business units.
Analyze business requests and recommend options and solutions.
Configure SAP PM (SAP EAM) module to deliver project results.

In year 2, you will:

Analyze business enhancement requests and develop solution options.
Recommend new innovative technology solutions to support the objectives of our business units.
Collaborate with other teams within IS and our Company to support our project initiatives and objectives.

What it takes:

A bachelor's degree or diploma of technology in computer science or a related business area from a recognized program.
Advance knowledge of SAP EAM, especially the PM/CS modules. Integration with other SAP modules such as SAP SD, MM, ISU-DM is an asset.
Demonstrated ability in SAP system configuration in SAP Plant Maintenance and Customer Service (PM/CS), Sales and Distribution (SD) modules, IS-U Device Management will be an asset.
Experience with working and supporting Dispatch and Field Service Management (FSM) Applications is an asset.
Demonstrated ability with working with Windows 2000 SQL server Query Analyzer or windows SQL server is an asset.
SAP Certification in Logistics PM-CS or EAM or IS-U modules or several years consulting experience is highly desirable.
Knowledge of current and emerging solutions to the existing software and must be able to correctly recommend tools which will increase the value of the existing solution and be able to provide appropriate recommendation so that conflicts to the technology solutions are avoided.
An excellent collaborator with solid communication skills who works well with others.
A forwardthinker who is solutionsoriented and customercentric when working with various groups.
An analytical individual with a skill for developing effective and efficient processes.
A deadlinedriven mentality with the ability to juggle multiple projects at any given time.